Logging on to the Tealeaf Portal

To begin working with session data, log on to the Tealeaf® Portal.

Before you begin

If you have not done so already, it's recommended that you change the default administrator account passwords as soon as possible. To change passwords, select Tealeaf > Portal Management.

About this task

To log on to the Tealeaf Portal:

Procedure

  1. Start a supported browser.
  2. Enter http://<servername>/portal in your browser.
    where <servername> is the host name of the machine on which the IBM® Tealeaf CX Portal is installed.
    1. On the machine where the IBM Tealeaf CX Portal is installed, to the login page, select from the Windows Start menu: 
      
Programs > Tealeaf Technology > Tealeaf CX Portal > Portal Login Page
  3. Enter your login name and password.

    If Tealeaf is configured to use the Windows Active Directory system, your login is the same as the name and password that you use for Windows.

Results

You have logged on to the Tealeaf Portal and can now work with session data.

The Portal screen that is displayed is the screen that your Tealeaf administrator configures and assigns to your user account.