Name-Value Pair API Integration Solution

The IBM Tealeaf VOC Name-Value Pair (NVP) API allows VOC vendors and Tealeaf® mutual customers to integrate their online feedback with their Tealeaf solution using the data insertion method of integration. Data is associated between the two systems by configuring VOC feedback, at successful submission of the online feedback, to send post requests that include the feedback data as query string parameters to the Tealeaf Target Page on the customer's web infrastructure. This equips the customer to conduct Tealeaf investigative analysis using VOC data to segment Tealeaf sessions.