Repairing a part by using the HMC

You can use the Hardware Management Console (HMC) to complete many service actions, including repairing a field-replaceable unit (FRU) or part.

1. In the navigation area, click the Resources icon , and then click All Systems.
2. Click the system name for which you want to remove a part.
3. In the navigation area, click Serviceability.
4. In the Serviceability window, click Serviceable Events Manager.
   Note: You can also access the Serviceable Events Manager option from the Actions list after selecting the system.
5. In the Manage Serviceable Events window, specify the event criteria, error criteria, and FRU criteria.
   If you do not want the results to be filtered, select ALL.
6. Click OK.
   The Manage Serviceable Events - Serviceable Event Overview window displays all of the events that match your criteria. The information that is displayed in the compact table view includes the following details:

   • Problem number
   • Machine management hardware (PMH) number
   • Reference code - click the Reference code to display a description of the problem reported and actions that can be taken to fix the problem.
   • Status of the problem
   • Last reported time of the problem
   • Failing MTMs of the problem

   Note: The full table view includes more detailed information, including reporting MTMS, first reported time, and serviceable event text.
7. Select a serviceable event and use the Selected drop-down menu list to select Repair.
8. Follow the instructions to repair the part.
   Note: The HMC might open IBM® Knowledge Center instructions for repairing the part. If so, follow those instructions to repair the part.