(BC3x) Reference codes

A BC3x reference code indicates that an event or exception occurred in boot firmware. To resolve any BC3x reference code, determine if the SRC requires a service action or if it is for tracking purposes only.

Diagnostics analyze an event when it occurs to determine if the event requires service or if the event will only be recorded for tracking purposes and future reference. The determination is based on machine type, model, installed features, configuration, topology and activations at the time of the event.

If you do not find the SRC in a serviceable event view then it is a tracking event only and does not require service.

  • Tracking events appear as "informational" or "Misc." or "temp" in the IBM® i product activity log and the Advanced System Manage Interface (ASMI).
  • Serviceable event views are:
    • AIX® Diagnostics Results Log
    • IBM i problem log
    • IBM i service action log (SAL)
    • Management console service focal point
    • Linux® Diagnostic Messages Log
    • System control panel
    • ASMI listed under serviceable events