(3580) Reference codes

A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the operating system. If you are not performing a type D IPL of the operating system, consult any error logs found in the serviceable event view. If you cannot locate an error log in the serviceable event view that corresponds with the failure, run a verification test for the tape unit.
  1. Verify that the device has power.
  2. Check the device for any error indications. Refer to the device service information to resolve any error indications.
  3. Clean the recording head in the tape device.
  4. Attempt the failing operation again. Does the operation complete successfully?
    • Yes: You have corrected the problem. This ends the procedure.
    • No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the reference code. Find the reference code in the following list.