DISKDRV

This symbolic FRU indicates that the disk drive or solid state drive part number could not be determined.

Complete the following steps:

  1. Is the device location information available in the serviceable event view?
    • No: Continue with the next step.
    • Yes: Replace the failing item. Either remove the drive to determine the part number or use the CCIN of the drive and see System parts to find the part number. To replace the failing item, see Disk drive. This ends the procedure.
  2. Find the direct select address and the device address. See the System reference code format description.
  3. See Part locations and location codes and find the diagram of the system unit or expansion unit. Use the direct select address and the device address to find the location of the disk unit.
  4. Is the SRC reported on the control panel?
    • No: Continue with the next step.
    • Yes: See the System reference code format description. The two rightmost characters of word 2 define the SRC format. Use the correct SRC format to locate the function that contains the characters tttt lmmm, where:
      • tttt = Type number
      • l = Level
      • mmm = Model

    Then go to step 6.

  5. Replace the failing item. Either remove the drive to determine the part number or use the CCIN of the drive and see System parts to find the part number. To replace the failing item, see Disk drive. This ends the procedure.
  6. Replace the failing item. Use the type (CCIN) of the drive and see System parts to find the part number. If you do not know the type, remove the disk unit to determine the part number. To replace the failing item, see Disk drive. This ends the procedure.



Last updated: Tue, April 21, 2020