(E302) Firmware update error codes

The Hardware Management Console generates E302 error codes when it encounters a problem during an update of the firmware for the managed system.

Table 1. (E302) Licensed Internal Code error codes

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
E302Exxx Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F000 to E302F7xx Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F800 An error occurred while attempting to create a provider instance of the service processor interface code as a PIHSCCECCIMClient. An exception was thrown from the PIHSCCECCIMClient createInstance code.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F801 An error occurred while attempting to find one of the directories used to store data for the firmware update application.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F802 The survey from the repository method was called, but the repository selected was not the IBM® support system, the IBM Web site, the DVD, or the hard drive.

Use the HMC graphical user interface (GUI) to reselect the source for code updates, then retry the update. If the problem occurs again, contact your next level of support.

E302F803 The survey from an FTP site failed when downloading the list of files from the FTP repository failed.

Verify that you correctly entered valid values for the FTP site, user, password, and directory. Then repeat the operation.

E302F804 The request to get a list of IBM support system fixpacks failed because the request timed out.

Verify that the HMC is properly configured to communicate with the IBM support system. Verify that the IBM support system has accepted the administrative information for your HMC, then repeat the operation.

Verify that you correctly entered valid values for the FTP site, user, password, and directory. Then repeat the operation.

E302F805 The request to get a list of IBM support system fixpacks failed with an exception.

Repeat the operation. If it fails, call your next level of support.

E302F806 The request to get a list of IBM support system fixpacks failed with an error code.

Repeat the operation. If it fails, call your next level of support.

E302F807 No phone server was available to service the request to get a list of IBM support system fixpacks.

Ensure that your connection to the IBM support system is set up correctly and repeat the operation.

E302F808 The list of fixpacks was retrieved from the IBM support system, but an I/O exception occurred when the list was written to the hard file.

Reboot the HMC and retry the operation. If it fails again, consider replacing the disk drive in the HMC.

E302F809 An error occurred while attempting to run the code to get the service processor to run a query, or set, the current IPL side or the next IPL side.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F80A An invalid object was used while attempting to create an owner for the update.

Something is wrong with the selected target. Reboot the HMC and retry the operation. If the problem persists contact your next level of support.

E302F80B Unable to get the name of the HMC while preparing to create a service processor client.

Reboot the HMC and retry the operation. If it fails again, contact your next level of support.

E302F80C Failure when attempting to read a file.

Reboot the HMC and retry the operation. If it fails again, consider replacing the disk drive of the HMC.

E302F80D Failure when attempting to close a file.

Reboot the HMC and retry the operation. If it fails again, consider replacing the disk drive of the HMC.

E302F80E The list of fixpacks was retrieved from the IBM support system, but an I/O exception occurred when closing the list that was written to the hard file.

Reboot the HMC and retry the operation. If it fails again, consider replacing the disk drive of the HMC.

E302F80F The method to import the stageable cover letter was called, but the repository selected was not the IBM support system, the IBM Web site,, the DVD, or the hard drive.

Use the HMC GUI to reselect the source for code updates, and then retry the update. If the problem occurs again, contact your next level of support.

E302F810 Unable to FTP the cover letter from the specified repository to the staging area.

Verify that the FTP site is still up, and then retry the operation.

E302F811 The request to get cover letter from the IBM support system timed out.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem occurs again, contact your next level of support.

E302F812 The request to get cover letter from the IBM support system failed with an exception.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem occurs again, contact your next level of support.

E302F813 The request to get cover letter from the IBM support system failed with an error code.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem occurs again, contact your next level of support.

E302F814 No phone server was available to service the request to get cover letters from the IBM support system.

Configure the HMC as a phone server and retry the operation.

E302F815 Failure when attempting to copy the cover letter from the DVD to the staging area on the hard file.

The CD or DVD may be faulty. Try another one.

E302F816 An error occurred when attempting to get the service processor to run a query of its state.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F817 A query of the current IPL side returned a null.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F818 A query of the next IPL side returned a null.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F819 A query of the current IPL side failed.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F81A An exception occurred during a query of the current IPL side.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F81B A query of the next IPL side failed.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F81C An exception occurred during a query of the next IPL side.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation.

E302F81D Failure during an attempt to copy the cover letter from the IBM Web site to the staging area on the hard file.

Reboot the HMC. Verify that your LAN connection is set up properly. Then retry the operation.

E302F81E Failure of a survey from an FTP site occurred when a connection to the site was unavailable.

Ensure that the FTP site is reachable on the network from the HMC and that the site is up and running properly. Ensure that all firewall authentications are successfully performed if needed, and then retry the operation.

E302F81F Failure of a survey from an FTP site occurred when logging into the site was unsuccessful.

Ensure that the login parameters are correct, and then retry the operation.

E302F820 An error occurred while attempting to read the common marker firmware update file from flash memory to the hard file.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). Then repeat the operation. If the problem occurs again contact your next level of support.

E302F821 An error occurred while attempting to read the common marker firmware update file from the hard file into memory.

Reboot the HMC and retry the operation. If the problem occurs again contact your next level of support.

E302F822 An error occurred while attempting to find one of the directories used to store data for the firmware update application.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F823 to E302F827 Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F828 An error occurred while attempting to read the master firmware update file from flash memory to the hard drive.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F829 An error occurred while attempting to read the master firmware update file from the hard drive into memory.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F82A An error occurred while attempting to read the header of the master firmware update file from flash memory to the hard file.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F82B An error occurred while attempting to find one of the directories used to store data for the firmware update application.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F82C An error occurred while attempting to create a provider instance of the secondary service processor interface code as a PIHSCCECCIMClient. An exception was thrown from the PIHSCCECCIMClient createInstance code.

Go to the Server and Partition display, refresh the screen and ensure that the system is in a good state (power off, standby, or power on). Then repeat the operation.

E302F82D This error code will be posted under either of the following set of conditions:
  • After a service processor failover, the HMC attempted to read the P1 marker LID from the new primary service processor. If the P1 marker LID on the previously-primary service processor had not been synchronized with the P1 marker LID on the now-primary service processor before the failover, this error code will be posted. It indicates that the P1 marker LID file was not found on the now-primary service processor.

    This error is not critical; it only effect the HMC's ability to determine whether or not deferred firmware updates have been applied.

  • The files needed to create the P1 marker LID are not available because the HMC is in the process of writing one of them to the service processor. This can happen when a P-side restore runs because a "Do not accept" choice was selected on the advanced features panels. Currently, the HMC will issue an "lslic" command during problem analysis by Inventory Scout scripts. If the P-side common marker LID file is being written to at the time that Inventory Scout script issues the "lslic" command, the E302F82D will be posted.

Action: Install the latest HMC code package, then install the latest system firmware.

E302F82E, E302F82F Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F830 An error occurred while attempting to read a flash firmware update file from the hard file into memory.

Reboot the HMC and try the operation again. If the problem occurs again, consider replacing the disk drive of the HMC.

E302F831 A file that was supposed to be a firmware update file either does not exist or is too small to contain a valid header.

If you are using nondisruptive microcode, verify that your test firmware update files are correct. Otherwise contact your next level of support.

E302F832 An error occurred while trying to create a private staging area directory for firmware update files on the HMC disk drive.

Follow the HMC procedures to remove dump files from the HMC disk drive. (The HMC disk drive is used for the private staging area and it may be full.) Then reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F833 An error occurred while trying to change file permissions in the private staging area directory for firmware update files.

This error might indicate that the files in the private staging area were not created, especially if this error occurs with E302F832. Follow the procedures for E302F832.

E302F834 to E302F837 Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F838 An error occurred while attempting to read the information about the fixpack out of the cover letter.

Verify that the cover letter is correct and has not been corrupted. Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F839 to E302F83F Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F840 An error occurred while attempting to get the engineering change streams in order to retrieve all of the updates from removable media.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F841 An error occurred while attempting to issue a start code update command to the master service processor.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F842 An error occurred while attempting to issue a write firmware update file command to the master service processor.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F843 An error occurred while attempting to issue a "code update complete" action to the master service processor.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F844 An error occurred while attempting to reboot the service processor

Try the operation again. If the problem occurs again, contact your next level of support.

E302F845 The "import from a remote repository" code routine was called, but the repository selected was not the IBM support system or the IBM Web site.

Use the HMC GUI to reselect the source for code updates. If the problem occurs again, contact your next level of support.

E302F846 An error occurred while attempting to swap the T and P sides of the service processor.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F847 An engineering change stream was passed between components, but no such engineering change stream exists for the targeted object.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F848 A request to import the IBM support system fixpacks and cover letters timed out.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem reoccurs, contact your next level of support.

E302F849 A request to import the IBM support system fixpacks and cover letters failed.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem reoccurs, contact your next level of support.

E302F84A Failure during an attempt to read the surveyed list of fixpacks.

Reboot the HMC and try the operation again. If the problem occurs again, consider replacing the disk drive of your HMC.

E302F84B Failure during an attempt to close the surveyed list of fixpacks.

Reboot the HMC and try the operation again. If the problem occurs again, consider replacing the disk drive of your HMC.

E302F84C An error occurred while attempting to get the engineering change streams in order to list all of the updates available on the removable media.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F84D An error occurred while trying to copy the RPM files from the media repository to the hard file.

The CD or DVD may be faulty. Try another one.

E302F84E An error occurred in a removable media code routine because the file types were null.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F84F An error occurred in a method because one of the file arrays had a length of zero.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F850 A failure occurred while trying to unpack the RPM file in the "complete concurrently" code routine.

Reboot the HMC and try the operation again. In the HMC code released before August 2004, there was a problem that can be corrected with commands from the Linux command line as follows:

ls -l /opt/ccfw/data/*.rpm
rpm -qp rpmfilename

(where rpmfilename is the name of the file returned by the ls command)

rpm -e rpm packagename

(where packagename is the name of the package returned by the rpm -e command)

E302F851 The request to retrieve fixpacks from the IBM support system failed with an error code.

Verify that your connection to the IBM support system is set up correctly and is operational. Retry the operation. If the problem occurs again, contact your next level of support.

E302F852 No phone server was available to serve the request to retrieve IBM support system fixpacks.

Configure the HMC as a phone server and retry the operation.

E302F853 An error occurred while attempting to find the directory where firmware update files are stored for testing with the non disruptive application panel.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F854 An error occurred while attempting to issue a read firmware update file command to a service processor

Try the operation again. If the problem occurs again, contact your next level of support.

E302F855 Importing from an FTP site failed when the files from the FTP repository were not retrieved.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F856 A failure occurred when trying to query the name of the image in the RPM file.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F857 A failure occurred while attempting to issue the runact API.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F858 An exception occurred while attempting to issue the runact API.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F859 An exception occurred while trying to query the name of the image in the RPM file.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F85A An exception occurred while trying to unpack the RPM file in the "complete concurrently" code routine.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F85B An exception occurred while trying to import updates from the DVD.

The CD or DVD may be faulty. Try another one.

E302F85C An error occurred while attempting to copy the T side to the P side.

In the Licensed Internal Code Update panels, choose Select advanced features, and then choose Accept to copy the T side to the P side. If the problem occurs again, contact your next level of support.

E302F85D An error occurred while attempting to IPL the system unit.

The level of code requested is most likely activated on the targeted system. Verify the activated level through System Information. Then IPL the system unit if desired.

E302F85E An error occurred while attempting to power on the system unit.

The level of code requested is most likely activated on the targeted system. Verify the activated level through System Information. Then power on the system unit if desired.

E302F85F An error occurred while attempting to power off the system unit.

Try powering off the system unit manually and doing the code update while the system is in the platform standby state.

E302F860 An error occurred while trying to import updates to the DVD during an export command.

The CD or DVD may be faulty. Try another one.

E302F861 An error occurred while attempting to open the hypervisor diff file prior to writing.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F862 An error occurred while attempting to write the hypervisor diff file to the hypervisor.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F863 An error occurred while attempting to close the hypervisor firmware diff file after writing it to the server firmware.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F864 An exception occurred during the query to see if a hypervisor firmware update has completed.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F865 A failure occurred while querying the status after a firmware update.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F866 The hypervisor firmware update timed out.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F867 An interruption occurred while waiting for the hypervisor firmware update.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F868 An error occurred while issuing a start code update command to the secondary service processor.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F869 An error occurred while issuing a write firmware update file command to the secondary service processor.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F86A An error occurred issuing a code update complete command to the secondary service processor.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F86B A failure occurred while issuing a runact API to query the partitions and their status.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to restart the partitions.

E302F86C An exception occurred while issuing a runact API to query the partitions and their status.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to restart the partitions.

E302F86D A fixpack did not contain a diff firmware update file, or no diff firmware update file was found in the firmware update file directory, for nondisruptive firmware application.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F86E An error occurred during a call to a code module while preparing to write the hypervisor firmware diff file to flash memory.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F86F An error occurred during a call to a code module while attempting to write the hypervisor firmware diff file to flash memory.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F870 An error occurred during a call to a code module after writing the hypervisor firmware diff file to flash memory.

The level of code requested is most likely activated on the targeted system, but not loaded into the hypervisor firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F871 An error occurred during the call to start firmware update to concurrently patch firmware.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F872 Querying status after a firmware update did not return the proper number of elements in the vector.

The level of code requested is most likely activated on the targeted system, but not loaded into the server firmware. Verify the activated level through System Information. If the activated level is what is expected, schedule a time to IPL the system.

E302F873 Rebooting the service processor was executed, but the system unit did not return to the state where the T side was active within a reasonable amount of time. This generally means that the system was not successful when coming up with the new code level and went back to the older code level

Retry the operation. To do this, select Select Advanced Features and then select Install And Activate. If the code update fails again, contact your next level of support.

E302F874 Rebooting the service processor was executed, but the system unit did not return to its original state within a reasonable amount of time.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). If it is not in a good state, then take the necessary steps to put it in a good state. After it is in a good state, check System Information to ensure the code update was applied. If it is now in a good state but the update is not applied, repeat the operation.

E302F875 An error occurred while attempting to query (at standby) in an attempt to retrieve all of the updates from the removable media.

The CD or DVD may be faulty. Try another one.

E302F876 A failure occurred while trying to query the name of the image in the RPM file.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F877 An exception occurred while trying to query the name of the image in the RPM file.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F878 A failure occurred trying to erase an RPM file.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F879 An exception occurred trying to erase an RPM file.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F87A A failure occurred while trying to change the permissions of an image file after it had been pulled from an RPM package.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F87B An exception occurred while trying to change the permissions of an image file after it had been pulled from an RPM package.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F87C After the flash write to the primary service processor was complete, the secondary service processor did not complete operations within half an hour.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F87D A failure occurred importing I/O microcode.

Try the operation again. If the problem occurs again, contact your next level of support.

E302F87E An IPL of the service processor was executed as part of a disruptive firmware update, but it did not put the system in its original state within a reasonable amount of time.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). If it is not in a good state, take the necessary steps to put it in a good state. After it is in a good state, check System Information to ensure the code update was applied.

E302F87F Powering off the service processor was executed as part of a disruptive firmware update, but it did not put the service processor in a powered off state within a reasonable amount of time.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). If it is not in a good state, take the necessary steps to put it in a good state. After it is in a good state, repeat the code update operation.

E302F880 Powering on the service processor was executed as part of a disruptive firmware update, but it did not put the service processor in a powered on state within a reasonable amount of time.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). If it is not in a good state, take the necessary steps to put it in a good state. After it is in a good state, check System Information to ensure the code update was applied.

E302F881 An IPL was executed as part of a disruptive firmware update, but the managed system was placed in an error state.

If this message occurs, contact your next level of support.

E302F882 A power off was executed as part of a disruptive firmware update, but the managed system was placed in an error state.

If this message occurs, contact your next level of support.

E302F883 A power on was executed as part of a disruptive firmware update, but the managed system was placed in an error state.

If this message occurs, contact your next level of support.

E302F884 The service processor was rebooted during a firmware update, but it did not put the service processor in a "not connected" state within a reasonable amount of time.

Go to the Server and Partition display, refresh the screen and ensure the system is in a good state (for example, power off, standby, or operating). If it is not in a good state, take the necessary steps to put it in a good state. When in a good state, check System Information to ensure the code update was applied. If it is now in a good state but the update is not applied, then repeat the operation.

E302F885 The service processor was rebooted during a firmware update, which put the service processor in a "not connected" state. However, this action did not clear the "not connected" state within a reasonable amount of time.

Contact the next level of support for assistance in getting the HMC to communicate with the service processor again.

E302F886 An exception occurred during execution of the synchronous import program while retrieving code from a repository.

If this message occurs, contact your next level of support.

E302F887 An exception occurred during execution of the synchronous apply staged updates program while applying code from the hard file staging area.

If this message occurs, contact your next level of support.

E302F888 A chsyscfg command was issued to change the next IPL side, but it failed.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F889 An exception occurred after a chsyscfg command was issued to change the next IPL side.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F88A Powering off the system unit has started.
E302F88B Reading of the firmware update files has started.
E302F88C Writing of the firmware update files has started.
E302F88D Rebooting the service processor has started.
E302F88E Powering on the system unit has started.
E302F88F Restoring of the firmware update files to the P side has started.
E302F890 An error occurred while attempting to find the directory used as temporary storage.

Reboot the HMC and try the operation again. If the problem occurs again, contact your next level of support.

E302F891 Failure when attempting to import an RPM package from the IBM Web site.

Verify that your LAN connections are set up properly and retry the operation. If the problem occurs again, contact your next level of support.

E302F892 A request was received to take the service processor back to an earlier level, but it was a concurrent request. This operation can only be performed disruptively.

Reboot the HMC and schedule time for a disruptive update. Retry the operation during that scheduled time. If the problem occurs again, contact your next level of support.

E302F893 A general error occurred while applying code.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F894 A general error occurred while processing a hardware upgrade.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F895 A general error occurred while committing code.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F896 A general error occurred while exporting code to the DVD.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F897 A general error occurred while importing code.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F898 A general error occurred while rejecting code.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F899 An attempt was made to update the hypervisor firmware, but the hypervisor reported that it is already at that level.
E302F89A A general error occurred while updating the flash on a service processor.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F89B An error occurred while swapping the T and P sides of the secondary service processor.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F89C An error occurred while copying the T to the P side on the secondary service processor.
  • For systems using HMC firmware before V5R1.1, the secondary service processor will be synchronized in the next code update. If this does not occur, contact your next level of support.
  • For systems using V5R1.1 (or newer) HMC firmware, follow the appropriate replace and verify procedure to synchronize the secondary service processor firmware to the primary firmware. Ensure that you set up the service processor failover feature as desired after you complete the replace and verify procedure.
E302F89D A failure occurred either writing the firmware to the bulk power assemblies (BPAs), or rebooting them after writing the firmware.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F89E A failure occurred while trying to erase a file.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F89F An attempt to set a lock on a BPA frame failed. The BPA is locked by another process.

Do the following as applicable:

  1. Make sure that you do not select multiple managed systems (that are associated with the same power frame) for simultaneous managed system and power code update or upgrade.
  2. Allow all currently running code update processes to end successfully on all of the associated HMCs.
  3. Ensure that all frame numbering, frame initialization, and repair and verify processes that also use BPA locking end successfully on all of the associated HMCs.
  4. After all the operations are finished and a retargeting to one of the managed systems still results in this error, remove the BPA lock. To remove the BPA lock, use the following command from the HMC:
    rmlock -e Frame*MTMS
    where Frame*MTMS is the machine-type, model, and serial number of the affected BPA.
  5. Retry the operation. If the error occurs again, contact your next level of support.
E302F8A0 An error occurred while trying to read the list of fixpacks that was surveyed.

Reboot the HMC and retry the operation. If the problem occurs again, consider replacing the disk drive of the HMC.

E302F8A1 An error occurred while trying to close the list of fixpacks that was surveyed.

Reboot the HMC and retry the operation. If the problem occurs again, consider replacing the disk drive of the HMC.

E302F8A2 An error occurred while attempting to update the server firmware.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A3 An error occurred while querying to see if the server firmware diff file is in memory.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A4 An exception occurred while querying to see if the server firmware diff file is in memory.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A5 An exception occurred while querying to see if the HMC is the code update owner.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A6 An exception occurred while setting the HMC to be the code update owner.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A7 Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F8A8 Querying to see if the service firmware diff file is in memory did not return the proper number of elements in the vector.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8A9 A general error occurred while rebooting.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F8AA An error occurred when attempting to copy the P-side flash memory to the T-side on the master service processor.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8AB An error occurred when attempting to copy the P-side flash memory to the T-side on the secondary service processor.

Try the operation again. If the error occurs again, contact your next level of support.

E302F8AC to E302F8CF Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F8D0 An I/O error occurred while reading the fixpack image.

Reboot the HMC and retry the operation. If the problem occurs again, consider replacing the disk drive in the HMC.

E302F8D1 An error occurred while writing a firmware update file that was read from a fixpack to disk.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F8D2 to E302F8EF Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F8F0 An error occurred while surveying the IBM Web site.

Verify that your LAN connections are set up properly and retry the operation. If the problem occurs again, contact your next level of support.

E302F8F1 An exception occurred while surveying the IBM Web site.

Verify that your LAN connections are set up properly and retry the operation. If the problem occurs again, contact your next level of support.

E302F8F2 An exception occurred while copying the XML file to the cover letter during importation from the Web site.

Verify that your LAN connections are set up properly and retry the operation. If the problem occurs again, contact your next level of support.

E302F8F3 Two hour wait period exceeded for the updating of firmware on the service processor in the bulk power assembly.

If another error occurs before this message, follow the action for that error. If this message occurs by itself, contact your next level of support.

E302F8F4 An error occurred while surveying the IBM Web site. The file was not found at the Web site.

Verify that the HMC connection to the IBM Web site is working by using the information center HELP links on the local HMC master console. Access the IBM Web site by using the links in information center that activate the Web browser on the HMC. If the HMC cannot connect to the IBM Web site, contact the network administrator for your installation to determine if a firewall or other network security process must be opened for the HMC to access the Internet. If the HMC is on a private network, the IBM Web site will not be available as a repository. Retry the operation again after you successfully access the IBM Web site. If the error occurs again, contact your next level of support.

E302F8F5 to E302F8FF Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F900 The survey from an FTP site failed when the control program was not able to change the directory to that of the user.

Verify that the FTP site directory specified is correct and that any firewall authentications were completed, if necessary, before performing the update. Try the operation again. If the problem occurs again, contact your next level of support.

E302F901 A query of the current boot side of the secondary processor returned a null.

Verify that the authentication passwords for the service processors are synchronized and that the TCP/IP addresses of the service processors are not in the HMC DHCP server's removed list. Use the Update Managed System Password field under the Server and Partition panels to reset the password if necessary. Use the restricted shell "mksysconn -o auto" command to reset the HMC DHCP server's removed list and reconnect the affected service processors. If the problem occurs again, contact your next level of support.

E302F902 A query of the next boot side of the secondary processor returned a null.

Verify that the authentication passwords for the service processors are synchronized and that the TCP/IP addresses of the service processors are not in the HMC DHCP server's removed list. Use the Update Managed System Password pulldown under the Server and Partition panels to reset the password if necessary. Use the restricted shell "mksysconn -o auto" command to reset the HMC DHCP server's removed list and reconnect the affected service processors. If the problem occurs again, contact your next level of support.

E302F903 to E302F90F Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F910 An exception occurred when querying to find out if the bulk power assembly was N-mode.

Verify that both the primary and secondary service processors for the bulk power assembly (or assemblies) are configured properly and available for communication with the HMC. This is a requirement. Retry the operation. If the problem occurs again, contact your next level of support.

E302F911 A failure occurred when querying to find out if the bulk power assembly was N-mode.

Verify that both the primary and secondary service processors for the bulk power assembly (or assemblies) are configured properly and available for communication with the HMC. This is a requirement. Retry the operation. If the problem occurs again, contact your next level of support.

E302F912 One of the bulk power assemblies targeted for firmware update has N-mode power.

Verify that both the primary and secondary service processors for the bulk power assembly (or assemblies) are configured properly and available for communication with the HMC. This is a requirement. Retry the operation. If the problem occurs again, contact your next level of support.

E302F913 One of the bulk power assemblies targeted for firmware update has an auto-code download (ACDL) pending.

A code update cannot be performed while a service processor in the bulk power assembly is running an auto-code download process. Depending on the number of FRUs being loaded, this process might take a significantly long time. After two hours, try the original operation again. If the failure occurs again, wait two hours and manually point the next re-IPL of the service processor to the "P" side by using the Flash Side Selection panels. Perform a "Disruptive Activate" using the Select advanced features panels. Wait two hours for that auto-code download to complete, then try the original operation again. If the problem occurs again, contact your next level of support.

E302F914 An exception occurred when attempting to start the auto-code download (ACDL) on a bulk power assembly.
  • For systems using HMC firmware before V5R2, contact your next level of support.
  • For systems using V5R2 (or newer) HMC firmware, do the following:
    1. Choose Select advanced features.
    2. Perform an Install and activate (implied Retrieve) Specific Level update to the current level of power firmware on the hard drive repository. (Choose Automatically Accept.)
    3. Click Change Levels, and change None to the current level of power firmware.
    4. Leave the Managed System code level as None, and then finish the code update.
    If the problem occurs again, contact your next level of support.
E302F915 A failure occurred when attempting to start the auto-code download (ACDL) on a bulk power assembly.
  • For systems using HMC firmware before V5R2, contact your next level of support.
  • For systems using V5R2 (or newer) HMC firmware, do the following:
    1. Choose Select advanced features.
    2. Perform an Install and activate (implied Retrieve) Specific Level update to the current level of power firmware on the hard drive repository. (Choose Automatically Accept.)
    3. Click Change Levels, and change None to the current level of power firmware.
    4. Leave the Managed System code level as None, and then finish the code update.
    If the problem occurs again, contact your next level of support.
E302F916 An exception occurred when attempting to determine how many FRUs were completed during an auto-code download (ACDL).
  • For systems using HMC firmware before V5R2, contact your next level of support.
  • For systems using V5R2 (or newer) HMC firmware, do the following:
    1. Choose Select advanced features.
    2. Perform an Install and activate (implied Retrieve) Specific Level update to the current level of power firmware on the hard drive repository. (Choose Automatically Accept.)
    3. Click Change Levels, and change None to the current level of power firmware.
    4. Leave the Managed System code level as None, and then finish the code update.
    If the problem occurs again, contact your next level of support.
E302F917 A failure occurred when attempting to determine how many FRUs were completed during an auto-code download (ACDL).
  • For systems using HMC firmware before V5R2, contact your next level of support.
  • For systems using V5R2 (or newer) HMC firmware, do the following:
    1. Choose Select advanced features.
    2. Perform an Install and activate (implied Retrieve) Specific Level update to the current level of power firmware on the hard drive repository. (Choose Automatically Accept.)
    3. Click Change Levels, and change None to the current level of power firmware.
    4. Leave the Managed System code level as None, and then finish the code update.
    If the problem occurs again, contact your next level of support.
E302F918 The auto-code download (ACDL) took too long on one side of the bulk power assembly.
  • For systems using HMC firmware before V5R2, contact your next level of support.
  • For systems using V5R2 (or newer) HMC firmware, do the following:
    1. Choose Select advanced features.
    2. Perform an Install and activate (implied Retrieve) Specific Level update to the current level of power firmware on the hard drive repository. (Choose Automatically Accept.)
    3. Click Change Levels, and change None to the current level of power firmware.
    4. Leave the Managed System code level as None, and then finish the code update.
    If the problem occurs again, contact your next level of support.
E302F919 The auto-code download (ACDL) began but did not complete successfully.

Follow the actions listed for E302F918.

E302F91A An error occurred in the service processor support code during a query of the state of a service processor for a frame.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F91B A failure occurred when attempting to query the state of the system unit after receiving an asynchronous report that the state had changed.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F91C A failure occurred while copying the firmware from the T side to the P side after a successful update of the bulk power controller code.

Perform an "Accept" operation using the Select advanced features panels. This operation also accepts the system unit code. If the problem occurs again, contact your next level of support.

E302F91D A failure occurred when trying to deactivate a bulk power assembly.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F91E Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F91F An exception occurred when trying to deactivate a bulk power assembly.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F920 An I/O error occurred when attempting to write the power FRU code levels to a file.

Ensure the following:

  • That ample space exists in the file system that contains the /opt/ccfw directory
  • That the a user with root authority executes the following command:
    dlslic -e Frame*MTMS
Note:
The dlslic command is a diagnostic aid that obtains ACDL status and creates the bpa.frus.lst file in /opt/ccfw/data directory.

After you clear the file space, if necessary, execute the dlslic command again as a user with root authority. If the error occurs again, contact your next level of support.

E302F921 An I/O error occurred when attempting to close the file containing the Power FRU code levels.

Perform the actions for error code E302 F920. If the error occurs again, contact your next level of support.

E302F922 An exception occurred when attempting to set or release a lock on a bulk power adapter frame.

Perform the actions for error code E302 F89F. If the error occurs again, contact your next level of support.

E302F923 A failure occurred during a query of the current service processor failover state.
  • If another error occurs before this message, follow the action for that error.
  • If this message occurs during a code update Health Check, correct the condition that caused the Health Check to fail and retry the operation.
  • If this message occurs by itself, contact your next level of support.
E302F924 An exception occurred during the query of the current service processor failover state.
  • If another error occurs before this message, follow the action for that error.
  • If this message occurs during a code update Health Check, correct the condition that caused the Health Check to fail and retry the operation.
  • If this message occurs by itself, contact your next level of support.
E302F925 A failure occurred when attempting to set the service processor failover state with the chsyscfg command.
  • If another error occurs before this message, follow the action for that error.
  • If this message occurs during a code update Health Check, correct the condition that caused the Health Check to fail and retry the operation.
  • If this message occurs by itself, contact your next level of support.
E302F926 An exception occurred when attempting to set the service processor failover state with the chsyscfg command.

Follow the actions listed for E302F925.

E302F927 An error occurred when attempting to acquire the service processor lock.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F928 A timeout error occurred when attempting to acquire the service processor lock.

Check to see if a long running DLPAR operation is in progress to the same managed system. If there is, wait for that operation to complete and then perform a Disruptive Activate. If the error occurs again, contact your next level of support.

E302F929 An error occurred when attempting to release the service processor lock.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F92A Dynamic service processor failover has been disabled.

Informational message.

E302F92B Dynamic service processor failover has been enabled.

Informational message.

E302F92C A firmware update reboot of the secondary service processor placed it into a not connected state, but it did not clear that state in a reasonable amount of time.

Contact the next level of support for assistance in getting the HMC to talk to the service processor again.

E302F92D During readiness checking, an exception occurred in the readBPAPowerStatus() method when attempting to determine the status of the power subsystem.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F92E During readiness checking, a null value was returned by the readBPAPowerStatus() method when attempting to determine the status of the power subsystem.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F92F During readiness checking, an exception occurred in the getConnectionStatus() method when attempting to determine the status of power subsystem connections.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F930 During readiness checking, a null value was returned by the getConnectionStatus() method when attempting to determine the status of power subsystem connections.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F931 During readiness checking, an exception occurred in the getState() method when attempting to determine the state of the power subsystem.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F932 During readiness checking, an exception occurred in the isNModePower() method when attempting to determine the state of the power subsystem.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F933 During readiness checking, an exception occurred in the getRedundantFspInfoExt() method when attempting to determine the state of the secondary service processor.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F934 During readiness checking, a null value was returned by the getRedundantFspInfoExt() method when attempting to determine the state of the secondary service processor.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F935 During readiness checking, an exception occurred in the getState() method when attempting to determine the state of the managed system.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F936 During readiness checking, an exception occurred in the getConnectionStatus() method when attempting to determine the status of service processor connections.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F937 During readiness checking, a null value was returned by the getConnectionStatus() method when attempting to determine the status of service processor connections.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F938 to E302F9AA Licensed Internal Code failure on the HMC.

Contact your service provider.

E302F9AB An error occurred during the processing for the update licensed internal code MES select level panel handler.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9AC An error occurred during the processing for the update licensed internal code main repository panel handler.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9AD An error occurred during the processing for the update licensed internal code FTPpanel panel handler.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9AE An error occurred during the processing for the update licensed internal code changeFTP panel handler.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9AF An error occurred during the processing for the advanced features task when trying to run a tasklet exit on the client to display the license panel. The task is terminated.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9B0 An error occurred during the processing for the MES upgrade task when trying to run a tasklet exit on the client to display the license panel. The task is terminated.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9B1 An error occurred during the processing for the change internal code wizard when trying to run a tasklet exit on the client to display the license panel. The task is terminated.

Reboot the HMC and retry the operation. If the error occurs again, contact your next level of support.

E302F9B2 Error during processing for the Change Internal Code Wizard

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9B3 Error during processing for an internal code method.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9B4 to E302F9B6 Error during processing for an internal panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9B7 Error during processing of the server side of the scheduleable update task.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9B8 Error trying to perform processing in a hardware upgrade code path.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9B9 Error during the main "service" processing for the server side of the hardware upgrade task. The task has been terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BA Error during the main processing for the client side of the hardware upgrade task. The task has been terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BB Error during the main processing for the server side of the hardware upgrade task.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BC Error during the processing of the actual non disruptive firmware update task. The progress panel for the affected target is updated with error message. The task continues to execute.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BD Error during the main "service" processing for the server side of the change internal code wizard subtasklet.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BE Error during the main "service" processing for the server side of the change internal code wizard1 panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9BF Error during the main "service" processing for the server side of the change internal code wizard2 panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C0 Error during the main "service" processing for the server side of the change internal code wizard3 panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C1 Error during the main "service" processing for the server side of the change internal code wizard4 panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C2 Error during the main "service" processing for the server side of the change internal code wizard cecconcurrency panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C3 Error during the main "service" processing for the server side of the change internal code wizard cecdetails panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C4 Error during the main "service" processing for the server side of the change internal code wizard fix details panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C5 Error during the main "service" processing for the server side of the change internal code wizard license panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C6 Error during the main "service" processing for the server side of the change internal code wizard leveldetails panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C7 Error during the main processing for the server side of the flash side selection task.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C8 Error during the main "service" processing for the server side of the advanced features subtasklet.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9C9 Error during processing for the advanced features panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CA Error during processing for the advanced features retrieve panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CB Error during processing for the advanced features implied retrieve panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CC Error during processing for the advanced features change levels panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CD Error during processing for the advanced features select change levels panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CE Error during processing for the advanced features install type panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9CF Error during processing for the advanced features fix details panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D0 Error during processing for the advanced features confirm panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D1 Error during processing for the advanced features level details panel handler.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D2 Error during the main "service" processing for the server side of the change internal code task. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D3 Error during processing change internal code MainPanel panel handler. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D4 Error during processing change internal code MainRepos panel handler. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D5 Error during processing change internal code InbandMessage panel handler. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D6 Error during processing change internal code FtpPanel panel handler. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D7 Error during processing change internal code ChangeFTP panel handler. The task is terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D8 Error trying to assign values from a SysInfoEcInternalCodeData object.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9D9 Error during the main processing for the server side of the system information task.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DA Error from getting null presentation task parameters in the system information task.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DB Error during the processing for the server side SysInfoEcTasklet system information subtask.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DC Error trying to do the main processing for the client side of the change internal code task. The task has been terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DD Error trying to do the main processing for the client side of the flash side selection task. The task has been terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DE Error trying to do the main processing for the client side of the non disruptive firmware update task. The task has been terminated.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9DF Error during the main processing for the server side of the advanced features subtask.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E0 Error during the main processing for the server side of the advanced targeting subtask.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E1 Error during the main processing for the server side of the Change Internal Code task. This could be the result of an exception being caught by the underlying tasklet infrastructure.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E2 Error during the main processing for the server side of the Nondisruptive Firmware Update task. This could be the result of an exception being caught by the underlying tasklet infrastructure.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E3 Error during the main processing for the server side of the Change Internal Code Wizard subtask. This could be the result of an exception being caught by the underlying tasklet infrastructure.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E4 Error trying to perform some processing in the Advanced Features Bean panelAction() method. The bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E5 Error trying to perform some processing in the Advanced Targeting for Frames Bean panelAction() method. The bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E6 Error trying to perform some processing in the Advanced Targeting for System Bean panelAction() method. The bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E7 Error in the select advanced targeting type bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E8 Error in the CEC/power concurrency bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9E9 Error in the CEC/power level details bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9EA Error in the change FTP directory bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9EB Error in the specify levels bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9EC Error in the advanced features confirm bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9ED Error in the LIC details bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9EE Error in the flash side selection bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9EF Error in the FTP site access bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F0 Error in the advanced features install and activate (implied retrieval) bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F1 Error in the inband configuration detected bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F2 Error in the advanced features select installation type bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F3 Error in the confirmation level details bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F4 Error in the license agreement bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F5 Error in the change internal code main bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F6 Error in the change internal code main repos bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F7 Error in the nondisruptive firmware update bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F8 Error in the advanced features retrieve bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9F9 Error in the select advanced targeting frame choice bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FA Error in the advanced features select level bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FB Error in the system information bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FC Error in the change internal code wizard1 bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FD Error in the change internal code wizard2 bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FE Error in the change internal code wizard3 bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302F9FF Error in the change internal code wizard4 bean panelAction method. This bean attempts to close the panel.

Reboot the HMC and retry the operation. If the problem occurs again, contact your next level of support.

E302FA00 An error occurred while attempting to synchronize one service processor to the other during a repair and verify operation.

Ensure that the entire repair and verify procedure executed correctly and that the new service processor is communicating properly. If the error continues to occur, contact your next level of support.

E302FA01 An error occurred while attempting to determine which service processor is the source and which one is the destination for a repair and verify operation.

Ensure that the entire repair and verify procedure executed correctly and that the new service processor is communicating properly. If the error continues to occur, contact your next level of support.

E302FA02 An error occurred while attempting to create a targeted service processor object during a repair and verify operation.

Ensure that the entire repair and verify procedure executed correctly and that the new service processor is communicating properly. If the error continues to occur, contact your next level of support.

E302FA03 to E302FFFF Licensed Internal Code failure on the HMC.

Contact your service provider.


Send feedback |  Rate this page