QRadar Firmware 5.0.1 for xSeries M4 2U xx05/xx28 Appliances (ISO/IMM remote installs)

The M4 firmware update v5.0.1 is intended to remotely update firmware using the onboard Integrated Management Module (IMM) on the appliance. Administrators must extract the EXE file and apply the IMM2 update, then the ISO can be mounted to apply the firmware update. Administrators must update their IMM using the included .UXZ file before they can mount and reboot with the ISO is required to install the firmware. Updating the IMM2 firmware first prevents installation issues when the core firmware update is applied. The installation instructions are located on tab named 'Part 2. Installing Firmware Updates'. These instructions have been updated to guide customers through a remote upgrade of their firmware. For more information about QRadar firmware, see our FAQ page at http://ibm.biz/qradarfirmware.

Important: If your appliance is in a HA pair, there are configuration steps required to set the status properly for your primary and secondary high-availability appliances. For more information, see: http://www.ibm.com/support/docview.wss?uid=swg27047121#HA.

Supported appliances, types, and model information

This firmware update applies to the following IBM Security QRadar M4 (2U form factor) appliances, server type, or Machine type models:

Hardware	Details	Size
Appliance	IBM Security QRadar xx05 G2 IBM Security QRadar xx28 G2 IBM Security QRadar Incident Forensics xx28 IBM Security QRadar Packet Capture xx28 IBM Security QRadar Packet Capture Data Node xx28	2U
Server Type	x3650 M4 BD	2U
Server Machine Type	5466	2U
Appliance Machine type models (MTM)	4380-Q1E 4380-Q2E 4531-G1E 4531-G2E 4531-G3E	2U

Important file changes and prerequisites in this firmware update

The table below lists important updates in the Base System Pack and HDD update. Administrators must ensure that their M4 appliance includes the minimum version outlined in the Prerequisite version column. If your M4 appliance does not meet the prerequisite versions outlined in the table below, the administrator will need to contact IBM QRadar Support to have a custom upgrade path defined for the M4 appliance.

IMPORTANT: Administrators might see a warning message about a required firmware update of uEFI to version 1.20(TCE108i) during installation. This is a benign error message and the administrator can click OK and ignore the message. See the installation tab of this release note for more information.

Component	Prerequisite version	Firmware version in this update	File name
IMM2	4.35 or later	1aoo80g-6.40	ibm_fw_imm2_1aoo80g-6.40_anyos_noarch
UEFI/BIOS	None	yoe122d-2.01	ibm_fw_uefi_yoe122d-2.01_anyos_32-64
DSA	None	dsyte2w-9.65	ibm_fw_dsa_dsyte2w-9.65_anyos_32-64
Emulex*	None	15b-2.02x11-40	elx_fw_fc_15b-2.02x11-40_linux_32-64
RAID Controller M5210	None	5200-24.16.0-0108	ibm_fw_sraidmr_5200-24.16.0-0108_linux_32-64
RAID Controller M5110	None	6gb-23.34.0-0018	ibm_fw_sraidmr_5100-6gb-23.34.0-0018_linux_32-64
HDD Update	None	sas-1.23.02	ibm_fw_hddlenovo_sas-1.23.02_linux_32-64

Full Release Notes from Lenovo for firmware v5.0.1 updates

Change files (.chg) can be opened by any text editor. These files contain the full release notes provided by Lenovo to IBM for both CVEs and resolved issues that administrators might want to review.

Component	File name	CVEs resolved in this package
IMM2	ibm_fw_imm2_1aoo80g-6.40_anyos_noarch	CVE-2017-11176, CVE-2013-4345, CVE-2016-6515, CVE-2017-7526, CVE-2011-2699, CVE-2015-5366, CVE-2017-14106
UEFI/BIOS	ibm_fw_uefi_yoe122d-2.01_anyos_32-64	CVE-2017-5715
DSA	ibm_fw_dsa_dsyte2w-9.65_anyos_32-64	CVE-2016-2183
Emulex*	elx_fw_fc_15b-2.02x11-40_linux_32-64	None
RAID Controller M5210	ibm_fw_sraidmr_5200-24.16.0-0108_linux_32-64	None
RAID Controller M5110	ibm_fw_sraidmr_5100-6gb-23.34.0-0018_linux_32-64	None
HDD Update	ibm_fw_hddlenovo_sas-1.23.02_linux_32-64	None
Other Security Fixes	None	Security vulnerabilities resolved in open source packages where there is no IMM exposure: CVE-2016-9131, CVE-2016-9147, CVE-2016-9444, CVE-2017-0663, CVE-2017-5969, CVE-2017-7375, CVE-2017-7376, CVE-2017-7526, CVE-2017-3142, CVE-2017-3143, CVE-2017-1000366, CVE-2016-9318, CVE-2017-9047, CVE-2017-9048, CVE-2017-9049, CVE-2017-9050, CVE-2017-9022, CVE-2017-9023, CVE-2013-4520, CVE-2015-7995, CVE-2015-9019, CVE-2016-4738, CVE-2017-5029, CVE-2016-2775, CVE-2016-6170, CVE-2017-3136, CVE-2017-3137, CVE-2017-3138, CVE-2016-9586, CVE-2017-7407, CVE-2016-9042, CVE-2017-6451, CVE-2017-6458, CVE-2017-6460, CVE-2017-6462, CVE-2017-6463, CVE-2017-6464, CVE-2015-8540, CVE-2016-10087

Table 3: Security issues resolved in the M4 firmware update v5.0.1.

NOTE: Administrators can use any text editor to review a detailed change list for firmware update v5.0.1. Click the .chg file and open the document in any text editor program.

Qradar_2U_M4_MT5466_xx05_xx28_QIF_PCAP_Firmware_Update_5_0_1.chg

Where do you find more information?

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Before you begin

• This installation method uses the hardware's integrated management module (IMM) to remotely update files.
• Administrators MUST enable IMM.Over.LAN on the xSeries appliance BEFORE the firmware update is applied. For information on how to enable this setting, see: http://www.ibm.com/support/docview.wss?uid=swg21982944.
• If your appliances are in a HA pair, you must prepare your high-availability appliances using the instructions found here: http://www.ibm.com/support/docview.wss?uid=swg27047121#HA.


• A number of hard disk drives can be installed in this appliance. The HDD update tool examines the hard disk drives that are present and selects the most current firmware level that is available.


• The base system pack contains other firmware packages that are not in QRadar appliances. Therefore, these packages appear when the tool runs, but have a status of "undetected" and not selected to be updated.


• Administrators should be aware that IMM2 v6.00 requires Java version 8 to open remote consoles. If administrators do not have Java version 8 installed on the workstation, the alternate option is to use ActiveX. Before you are able to take remote control of an appliance, a Java check is completed and instructions are provided to the administrator if Java 8 is not available.

Downloading and extracting the firmware update

1. Download the QRadar M4 2U appliance firmware update v5.0.1 from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=IBM%20Security&product=ibm/Other+software/IBM+Security+QRadar+SIEM&release=7.2.0&platform=All&function=fixId&fixids=7.2.8-QRADAR-FIRMWARE-M4_2U_ISO-QRadar-QNI-PCAP-QIF-5.0.1&includeSupersedes=0&source=fc


2. Copy the M4 appliance firmware EXE to a directory on the Windows host.


3. Double-click on the file:Qradar_ISO_2U_M4_MT5466_xx05_xx28_QIF_PCAP_Firmware_Update_5_0_1.exe.


4. Select or type a directory path for the M4 firmware update and click Extract.
   


5. The following files are extracted to the Windows host.
   

Updating the IMM firmware

1. Log in to the IMM interface on your QRadar M4 appliance.


2. Select Server Management > Server Firmware from the menu.
   


3. Click Update Firmware
   


4. Click Select File and choose the IMM2 firmware update ibm_fw_imm2_1aoo80g-6.40_anyos_noarch .uxz downloaded for your M4 appliance.
   


5. Click Next to upload and verify the IMM2 firmware file.
   


6. In the Additional Options, select to update the primary and secondary firmware banks.
   


7. Wait for the update the primary and secondary firmware banks to complete.
   


8. Click Restart IMM and clear your browser cache.

Results
After the IMM interface reboots, log in to the IMM and continue to the next section to mount the firmware ISO and configure the boot options.

Mounting the M4 Firmware ISO

1. Click on Remote Control.
   


2. To start the Remote Control session click on use Active X for Internet Explorer or Java for all other Browsers.


3. Click on Start Remote Control in Single User Mode.
   NOTE: Administrators should always use single user mode for remote connections for updates.


4. Administrators should leave the Allow others to request my remote session disconnect check box clear. It is not recommended for administrators to allow other users to request the active session for firmware updates.


5. From the menu, select Virtual Media > Activate.
   


6. From the menu, select Virtual Media > Select Devices to Mount.
   


7. From the Devices window click on Add Image.
   


8. Locate the ISO image you wish to use. Click Open.
   


9. Select the CD/DVD QRadar_All_M4 is highlighted and verify that the Mapped check box is selected.
   


10. Click Mount Selected.
    


11. Power Up or Reboot the system to start the software installation process.


12. As the appliance is rebooting, press the F12 key to select a boot device.



13. At the Boot Devices Manager window use the arrow keys to navigate.


14. Administrators must clear the Legacy Mode check box, then select the CD/DVDM option and press ENTER.
    


15. The boot screen for the appliance is displayed. The IBM ToolsCenter Welcome page is displayed.
    


16. When prompted, select the Updates option.
    


17. Verify that the bootable media shows the correct machine type for the appliance.
    

    Hardware	Details
    Server Type	x3650 M4 BD
    Server Machine Type	5466

    
    
18. To start the update, select Click here to start update.
    NOTE: Verify that the Updates list contains x3650 M4 BD -- machine type 5466 in the updates list.
    


19. Select your language and click I accept the terms in the license agreement to continue.
    


20. The IBM UpdateXpress System Pack Installer compares the current package with the installed firmware.
    


21. From the list of selected firmware items, verify that the selected items match the firmware items to update.
    


22. IMPORTANT: Some administrators are experiencing an issue where the UEFI firmware generates an error message stating that uEFI version 1.20(TCE108i) is required. The QRadar firmware ships with UEFI v2.x by default. Administrators who experience this message can click OK to ignore this message and continue the firmware update.
    


23. To start applying the updates, click Next on the Update Options page.
    The bootable media creator starts to install firmware on the M4 appliance.


24. Verify that all the firmware updates are applied, and click Next to complete the update.
    


25. After the update is complete, click Save Log to save the installation log to the USB flash drive. This file can be provided to support in case any issues occurred during the update.
    


26. Select the USB flash drive and click OK.
    
    


27. When all updates are complete, click Finish to reboot the appliance.


28. The appliance reboots and starts up normally.

Emulex Update Error Messages

This update might issue an Emulex installation warning to administrators that can be ignored. Not all QRadar M5 pr M4 appliances ship with an Emulex card. The firmware update contains software to attempt to update the Emulex drivers; however, if the appliance does not include an Emulex, an installation error will be displayed, "Install did not succeed" as shown below.

Where do you find more information?

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