Troubleshooting
Problem
An IBM Maximo Anywhere Application that you downloaded from the Apple App Store or Google Play Store does not connect to your company's existing IBM Maximo environment.
Resolving The Problem
Following steps apply for these platforms iOS, Android, and Windows:
1. Open the deployed Anywhere App on your device (.ipa | .apk | .appx) and enter the custom IBM Maximo URL
1. Open the deployed Anywhere App on your device (.ipa | .apk | .appx) and enter the custom IBM Maximo URL
https://<hostname>:<port>/<context>
2. Then, press "Connect" to download the App .zip file from IBM Maximo Application or IBM Maximo Application Suite
These steps apply to IBM Maximo Anywhere 7.6.4.0 (any Interim Fixpack or interim fix) and IBM Maximo Anywhere 8.0.x.
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"ARM Category":[{"code":"a8m50000000CbOiAAK","label":"Install->Maximo Anywhere"}],"ARM Case Number":"","Platform":[{"code":"PF018","label":"Mobile OS"}],"Version":"7.6.4;and future releases"}]
Product Synonym
IBM Maximo Anywhere; IBM Maximo
Was this topic helpful?
Document Information
Modified date:
03 March 2022
UID
swg22000558