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Error 2, Error 7 and Error 11 in Sentinel License Manager's log

Troubleshooting


Problem

I am using Statistics network version with a license manager. My clients can receive licenses with no errors however when I look in my error log I see errors such as Sentinel RMS :Feb 16 08:51:01 :Process(7368) :EE724EED128037B8, Line : 105 Error# : 2 : ERR_CLIENT_EXISTS Sentinel RMS :Feb 16 08:51:01 :Process(7368) :75446BB3C9EAB39A, Line : 681 Error# : 7 : ERR_PROCESS_NEW_CLIENT_FAILED Sentinel RMS :Feb 16 08:51:01 :Process(7368) :1FA14C70ABC926E8, Line : 360 Error# : 11 : ERR_DIFF_APPLN What do these messages mean?

Resolving The Problem

The errors you are seeing are white noise. Your network version is operating correctly and you can ignore the erroneous errors.

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0;19.0;18.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

88119

Document Information

Modified date:
16 April 2020

UID

swg21486228

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