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db_VISTA database error -910 - key file inconsistency

Troubleshooting


Problem

This technote explains why the error []db_VISTA database error -910 - key file inconsistency[] may appear in the logs when using IBM® Rational® ClearCase® and provides information on how to troubleshoot the problem.

Symptom


Errors like the following are reported in the db_server logs

2008-04-16T16:45:39-05 db_server(17221): Ok:

2008-04-16T16:45:39-05 db_server(17221): Ok: *** db_VISTA database error -910 - key file inconsistency

2008-04-16T16:45:39-05 db_server(17221): Ok: DBMS error in "../db__err.c" line 321

2008-04-16T16:45:39-05 db_server(17221): Error: DBMS error in /abc/vobstore/thirdParty.vbs/db.

Cause


The errors may be caused by a corruption in the VOB database identified in the error message (VOB thirdparty.vbs in the above example).

Diagnosing The Problem

If you run a dbcheck you may also see errors like the following reported:

dbcheck error:

*** db_VISTA database error -910 - key file inconsistency

Problems at record 1598:

  * key field EVENT_KEY4(94) error: has a missing key

Resolving The Problem



Further analysis of the VOB database will have to be performed to determine the full extent of the problem.

You should contact IBM Rational Client Support for assistance and be prepared to provide the information detailed in the following technote.

Technote 1122499 MustGather: Data collection for possible VOB database corruption

Related Information

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Database","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.1;7.1;7.1.1;7.1.2;8.0;8.0.1;9.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21315385