PH35762: CHARACTER ENCODING ERROR MESSAGE IN RATIONAL ASSET MANAGER ECLIPSE CLIENT 7.5.4.7

APAR status

• Closed as program error.

Error description

• Character encoding error message is happening when trying to
  move an asset with unicode character in its name in Rational
  Asset Manager Eclipse client version 7.5.4.7.
  

Local fix

• Use Library to move assets in this situation.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * This issue happens when the encoding that is used in RAM vs. *
  * encoding used by the client are different.                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * This issue happens when the encoding that is used in RAM vs. *
  * encoding used by the client are different.                   *
  * Where the application fails to upload the asset with error   *
  * of encoding problems                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• https://www.ibm.com/support/pages/fix-list-rational-asset-manage
  r#7549
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Asset
  

Fix information

• Fixed component name

  RATL ASSET MGR

• Fixed component ID

  5724R4200

Applicable component levels

• R754 PSY

     UP