PH35755: "BULK DELETE" OPTION DOES NOT DELETE ALL ASSETS

Rational Asset Manager 7.5.4.9
Rational Asset Manager 7.5.4.10

APAR status

• Closed as program error.

Error description

• When using the "Bulk Delete" option in IBM Rational Asset
  Manager (RAM) to delete more than 4 assets, it takes a few
  minutes to clear those assets and also in some cases, it only
  deletes 5 out of 7 assets.
  
  The Bulk Delete option works fine for 3-4 assets at a time, but
  not more than that.
  
  A "StringIndexOutOfBoundsException..." error results as in the
  following log output:
  
  [<BEGIN>]
  
  Lifecycle     W   #{pc_BulkOperation.doDeleteSelectedAssets}:
  java.lang.StringIndexOutOfBoundsException
                                   javax.faces.FacesException:
  #{pc_BulkOperation.doDeleteSelectedAssets}:
  java.lang.StringIndexOutOfBoundsException
          at
  com.sun.faces.application.ActionListenerImpl.processAction(Actio
  nListenerImpl.java:118)
          at
  javax.faces.component.UICommand.broadcast(UICommand.java:387)
          at
  javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java
  :458)
          at
  javax.faces.component.UIViewRoot.processApplication(UIViewRoot.j
  ava:763)
          at
  com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApp
  licationPhase.java:82)
          at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
          at
  com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java
  :118)
          at
  javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
          at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1233)
          at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:782)
          at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:481)
          at
  com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest
  (ServletWrapperImpl.java:178)
          at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(We
  bAppFilterChain.java:136)
          at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
  FilterChain.java:97)
          at
  com.ibm.ram.repository.web.security.RAMServletFilter.doFilter(RA
  MServletFilter.java:607)
          at
  com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
  lterInstanceWrapper.java:195) ...
  
  Caused by: javax.faces.el.EvaluationException:
  java.lang.StringIndexOutOfBoundsException
          at
  com.sun.faces.application.MethodBindingMethodExpressionAdapter.i
  nvoke(MethodBindingMethodExpressionAdapter.java:102)
          at
  com.sun.faces.application.ActionListenerImpl.processAction(Actio
  nListenerImpl.java:102)
          ... 46 more
  Caused by: java.lang.StringIndexOutOfBoundsException
          at java.lang.String.charAt(String.java:1397)
          at
  com.ibm.ram.repository.audit.ActivityManager.getEventsPref(Activ
  ityManager.java:2555)
          at
  com.ibm.ram.repository.audit.ActivityManager.searchPref(Activity
  Manager.java:2578)
          at
  pagecode.secure.BulkOperation.doDeleteSelectedAssets(BulkOperati
  on.java:613)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
  Method)
          at
  sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
  Impl.java:90)
          at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:55)
  
  [</END>]
  

Local fix

• A workaround is to perform the following steps:
  
  1. Export the required assets with the Library function
  2. Restore the persist folder and database
  3. Import the assets Library
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Eclipse users of the RAM product would find this issue when  *
  * uploading large number of assets through bulk upload         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * This happens when bulk delete of the assets are done by user *
  * using Eclipse client                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• https://www.ibm.com/support/pages/fix-list-rational-asset-manage
  r#7549
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Web
  

Fix information

• Fixed component name

  RATL ASSET MGR

• Fixed component ID

  5724R4200

Applicable component levels

• R754 PSY

     UP