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PH27169: the Drag and Drop doesn't work when the default context root (ram) has been modified

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Normal File upload option has been removed since RAM 7544
    version. Now, customer only has the DRAG and  DROP option to
    upload files.
    
    However, there is a problem, if you change the default context
    root (/ram) to a custom context root. When you use a
    different/custom context root, then the drag and drop file
    upload will fail.
    
    You will see an error in the drag and drop applet saying "File
    not Found" and no files are uploaded. This is because the drag
    and drop was still using the default context root.
    

Local fix

  • Test Fix has been prepared for RAM 7.5.4.4 and RAM 7.5.4.5 to
    address this issue
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * 7.4.5.5                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Drag and Drop doesn't work when the default context root *
    * (ram) has been modified                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Was a bug and is fixed in the code and provides as part of the
    release and also a patch provided to customer
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH27169

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    754

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-07

  • Closed date

    2020-10-08

  • Last modified date

    2020-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R754 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"754","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021