IBM Support

PH19568: UPLOADING A FILE TO AN ASSET FOLDER FAILS WHEN USING RAM 7.5.4.2

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • You may encounter an issue when attempting to upload an asset
    artifact to an asset folder using RAM 7.5.4.2, where the
    artifact never gets uploaded to the asset folder.
    
    Steps to reproduce:
    1) Create an asset (or edit an existing one);
    2) On the content tab, select "More options"
    3) Click on "Create a folder", then specify a name for the
    folder being created and click on "Add";
    4) Scroll to the folders section and click on the folder created
    above - you should now be inside the folder;
    5) In the "Upload files" section, click to upload a file or
    drag-and-drop a file to be uploaded;
    6) Once the upload has completed (i.e progress bar shows
    "Completed"), click on "Add" - you should see the artifact added
    under the respective folder;
    7) Click on "Save"/"Update";
    
    Expected results: uploaded artifact should appear under the
    respective folder of the asset when reviewing the asset content;
    Actual results: artifact does not get uploaded at all.
    

Local fix

  • There is no workaround; please contact Rational Asset Manager
    support for a test fix.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * 7543 users                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UPLOADING A FILE TO AN ASSET FOLDER FAILS WHEN USING RAM     *
    * 7.5.4.2                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed on 7544
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH19568

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    753

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-22

  • Closed date

    2020-03-24

  • Last modified date

    2020-03-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R754 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"753","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021