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IV99540: MAXIMO SCHEDULER WRONGLY CALCULATES BREAK-IN WORK RECORDS WHEN COMPLIANCE IS RUN.

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APAR status

  • Closed as program error.

Error description

  • DESCRIPTION:
    After creating a schedule in Graphical Scheduling Application
    and start and stop Compliance
    Scheduler is showing wrong value for Break-in Work Records
    
    
    STEPS TO REPLICATE:
    Step-by-Step - Step 1 to 7 for APAR
    
    1- Go To Workorder Tracking -> Created new Work Order 1201
    2- Set Target Start and Finish dates, duration.
     -Start date: 07/01/17 1:00AM (US Format)
     - Target Finish: 07/07/17 11:00PM
     - Duration: 80:00
    
    3- Create 3 tasks and set Target Start and Finish dates and
    duration
    for them.
     - Start Date Task 1: 07/02/17 1:00AM
     - Target Finish date: 07/03/17 11:00PM
     - Duration: 15:00
    
     - Start Date Task 2: 07/03/17 1:00AM
     - Target Finish date: 07/04/17 12:00AM
     - Duration: 20:00
    
     - Start Date Task 3: 07/05/17 1:00AM
     - Target Finish date: 07/06/17 23:00
     - Duration: 25:00
    
    4- Create 2 Labor records for first and second task
    Task 10
    Craft: ELECT
    Skill Level: APPRENTICE
    Quantity: 1
    
    Task 20
    Craft: ELECT
    Skill Level: FIRSTCLASS
    Quantity: 1
    
    
    5 - Change Status of Work Order to APPR
    
    6- Go To Planning and Scheduling -> Graphical Scheduling
    - Create a new Schedule "COMPL1" -
    - Change Type to WORK
    - Preserve Existing Records On Refresch? checked
    - Start Date: 07/01/2017 0:00
    - End Date: 07/07/2017 0:00
    - Under Work Queries -> Click New Row
    - Data Source: WORKORDER
    - Query Name = TEST
    - Where Condition: (wonum like'%wonum created in step 1%')
    - Click Save
    
    6- Click on Gantt View tab to view your workorder etc...
    
    7- Click on Complaince tab and Calculate Compliance for whole
    time span of WO.
    - Preserve Existing Records On Refresch? checked
    - Include Closed Work Records: checked
    - Included Cancelled Work Records: checked
    - Schedule Compliance Start: 01/06/17 0:00
    - Schedule Compliance End: 06/07/17 0:00
    - Duration: 80:00
    - Press Start Compliance
    - Press Finish Compliance
    
    Result:
    Plan Hours = 35 why - I have 3 tasks total of  60 Hrs
    Plan Work Records = 4. OK they are in APPROVED status i.e.: 4
    since WO and it's task are APPR
    Break-In Work Records = 2 -
    
    EXPECTED Result:
    Break-In Work identifies number of work added to the schedule
    during the compliance period. It should be zero in this
    instance since we did not add any work
    Break-In Work Records should be 0
    
    Additional steps
    8- Add Task 4 to the work order
    9- Delete the comp result on Graphical Scheduling -> Compliance
    tab
    10- Run new Compliance as per step 7
    - Result: Still 2 Break-in Work Records this should have been
    updated
    The real value should now be 1 since we added one work (task)
    on the work order
    
    CLIENT ENVIRONMENT
    Tivoli's process automation engine 7.6.0.6 Build 20161019-0100
    DB Build V7606-50
    IBM Maximo Asset Management Scheduler 7.6.4.0 Build
    20161019-0100 DB Build V7640-51
    
    LAB ENVIRONMENT: Maximo 7.6.0.6, Scheduler 7.6.4.0 (reproduced)
    App Server  IBM WebSphere Application Server 8.5.5.3
    Tivoli's process automation engine 7.6.0.6 Build 20161019-0100
    DB Build V7606-50
    IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB
    Build V7606-24
    IBM Maximo Calibration 7.6.0.0 Build 20161019-0100 DB Build
    V7600-06
    IBM Maximo Asset Management Scheduler Plus 7.6.4.0 Build
    20161019-0100 DB Build V7640-01
    IBM Maximo Asset Management Scheduler 7.6.4.0 Build
    20161019-0100 DB Build V7640-51
    IBM Maximo Asset Management Work Centers 7.6.0.1 Build
    20161014-1326 DB Build V7601-41
    IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB
    Build V7604-01
    Server OS  Windows 6.3
    Server DB  Microsoft SQL Server 12.0 (12.00.5207)
    (c) Copyright IBM Corp. 2016
    
    
    LAB ENVIRONMENT: Maximo 7.6.0.8, Scheduler 7.6.5.0 (reproduced)
    App Server  IBM WebSphere Application Server 8.5.5.5 Version
    Tivoli's process automation engine 7.6.0.8 Build 20170512-0100
    DB Build V7608-63
    IBM Maximo Calibration 7.6.0.0 Build 20170512-0100 DB Build
    V7600-06
    IBM TPAE Integration Framework 7.6.0.8 Build 20170510-2330 DB
    Build V7608-43
    IBM Maximo Asset Management Scheduler Plus 7.6.5.0 Build
    20170512-0100 DB Build V7650-01
    IBM Maximo Asset Management Scheduler 7.6.5.0 Build
    20170512-0100 DB Build V7650-98
    IBM Maximo Asset Management Work Centers 7.6.0.2 Build
    20170509-0906 DB Build V7602-57
    IBM Maximo Asset Management 7.6.0.8 Build 20170512-0100 DB
    Build V7604-01
    Server OS  Windows Server 2012 R2 6.3
    Server DB  Oracle 12.1
    (c) Copyright IBM Corp. 2017
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * scheduler users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After creating a schedule in Graphical Scheduling            *
    * Application                                                  *
    * and start and stop Compliance                                *
    * Scheduler is showing wrong value for Break-in Work Records   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixpack  Release 7.6.0.9 of Base Services or request   *
    * an interim fix                                               *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is
    contained in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.0.9 of Base
    Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV99540

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    764

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-31

  • Closed date

    2017-11-07

  • Last modified date

    2017-11-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R764 PSY

       UP

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Document Information

Modified date:
07 November 2017