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IV98087: UNABLE TO CREATE A CREDIT INVOICE WITH SPURIOUS MESSAGE ABOUT RECEIPT/INVOICE TOTALS.

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APAR status

  • Closed as program error.

Error description

  • Unable to create a credit invoice with spurious message about
    receipt/invoice totals.
    
    BMXAA2013E - Could not change invoice 1075 status to APPR.
    BMXAA1979E - The total of matched receipts for this purchase
    order 1112 line 1 exceeds the total quantity of all receipts.
    
    Application effected
    ====================
    Purchase Order / Invoices
    
    L2 ACTION TAKEN
    ==================
    
    Reproduced in 7.6.0.8
    
    STEPS TO REPRODUCE:
    
    1. Create and approve a new PO = POSERV / Unlead Oil  with a
    service line with a quantity of 1,000
    
    2. Go to Purchasing -Receiving and filter on the above PO 1112
    
    3. Create a new receipt by clicking on "Select Ordered
    Services for a quantity of 50 against the service line.
    
    4. Create and approve the invoice (Invoice = SERVINVOICE1, type
    Invoice) for the above receipt (using the copy PO Lines dialog).
    
    (At this point check all invoice match records for PO -
    there should be one)
    
    5. Go back to Receiving and create a return for the above
    receipt
    
    6. Create a Credit Invoice for the return (Invoice =
    SERVINVOICE2, type Credit), match via the Copy PO Lines
    dialog (Copy Service Lines) and DO NOT approve;
    
    7. Go back to Receiving and receipt a quantity  due of 123 from
    our PO (it must be a higher number than previous Return)
    
    8. Create an invoice (Invoice = SERVINVOICE3, type Invoice) for
    the above receipt, match via the Copy PO Lines dialog
    (Copy Service Lines)
    
    9. Save the invoice.
    
    10. For our single Invoice line click the Distribute
    Costs button for Quantity 123.
    
    11. For line one Alter the percentage to 50
    
    12. Add a new line and set a percentage of 50 and use a
    different GL Account to both the line above and the original GL
    account
    
    13. Approve the Invoice.
    
    14. Re-open the Invoice = SERVINVOICE3.
    
    15. Approve the Invoice it should fail (incorrectly) with
    the error
    
    BMXAA2013E - Could not change invoice 1075 status to APPR.
    BMXAA1979E - The total of matched receipts for this purchase
    order 1112 line 1 exceeds the total quantity of all receipts
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo users who use the Invoice applications                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Cannot approve a credit invoice if there exists distributed  *
    * cost lines from other invoices for the same po/poline.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.0.9 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV98087

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-14

  • Closed date

    2017-07-28

  • Last modified date

    2017-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • maximo
    

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
28 July 2017