IV97001: EXPRESSIONS ON WORKFLOW ACTION ARROWS DO NOT WORK.

APAR status

• Closed as program error.

Error description

• When you put an expression on an Action Arrow following a Task
  node  it is supposed to decide if that choice gets presented to
  the User on the Complete Assignment dialog box.   But it is not
  working.    The choice is displayed to the user whether the
  expression evaluates true or false.
  I have tested and reproduced this in 7.1.1.6, 7.6.0.3 and
  7.6.0.9.
  Steps to reproduce:
  1. Create a new WF process for Workorders
  2. Add a single Task node between the Start and the Stop nodes.
  3. On the Task Node Properties dialog add a single Assignment
  to Role Originator.
  4. Add a positive arrow from the Start node to the Task node.
  5. Add both a positive and a negative arrow from the Task node
  to the Stop node.
  6. On the positive arrow from Task to Stop add the Action WO
  APPR and set the Instruction to "Approve"
  7. On the negative arrow from Task to Stop add the Action WO
  CANCEL and set the Instruction to "Cancel"
  8. Also on the negative arrow Action Properites dialog box add
  this into the Expression field ":USER = 'SMITH'
  9. Save, Enable, and Activate
  10.  If you had to Add WF Support to WOTrack then log out and
  log back in.
  11.  Logged in as WILSON, go to WOTrack.
  12. Create a new WO and start it into WF.
  13. Click Route WF to get the Complete Assignment dialog box.
  What you should see is just one choice, the Instruction to
  Approve, as you are not logged in as User SMITH.
  But now you see both Instructions.
  Please fix it so that only the Actions whose expressions
  evaluate to True are shown.
  

Local fix

• You would have to redesign your process
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users who use the work flow functionality.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Maximo displayed both positive and negative actions without  *
  * evaluating the condition users entered in the Complete       *
  * Assignment dialog.                                           *
  *                                                              *
  * This record has failed the expressions on both the positive  *
  * and the negative action arrows leaving this Task node.       *
  * Contact your System Administrator to see if the workflow     *
  * process needs modification. Use the Workflow Administration  *
  * application to stop the workflow process, or to reassign     *
  * this record to another user.                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  A message will be prompted when both positive and negative
  actions are evaluated to be false.
  

Problem conclusion

• This is fixed in code.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.9 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R760 PSY

     UP