IV96441: GOOGLE MAPS NOT SHOWING ALL WORKORDERS

APAR status

• Closed as program error.

Error description

• REPRODUCTION STEPS
  1. Go to Administration ---->Service Address --> Create a new
  record
  "SKINUDT-KLV-1"
     With Latitude = 55.6399880000 / Longitude = 12.5497770000
  
  2. Save changes --> Go to Wotrack--> Create a new record
  "818963" -->
  Click on Service Address tab --> Associate the service addreess
  created above.
  
  3. Save changes and create another workorder record "818964"
  --> Click on Service Address tab --> Associate the service
  addreess created above
  --> Save changes.
  
  4. Setup Workorder application in Application designer with
  ability to view Multiple Markers on a Map in Maximo.
  
  5. Go to Application Deisgner --> Wotrack --> Click on Map
  tab-->
  Highlight Map    section--> Click on Control Properties-
     Data source = results_showlist.
     Width = 100%
     Height = 100%
     Under Tool Items --> Check AssetLocationTool - Check
  FullScreen and check LayersTool.
  
  6. Save changes
  
  7. Setup MAP administration GOOGLE --> Go To Administration -->
  Map Manager --> Create a new map called "GOOGLE"
     SITE = BEDFORD
     Latitude = 55.6399880000
     Longitude = 12.5497770000
     Save changes.
  
  8. Go to Map Manager --> "GOOGLE" -->Enable it and save --> Go
  to Wotrack --> Filter for both workorders i.e "81896" both
  records will show up.
  
  9. Click on Workorder = 818963 --> Click on Map tab
  
  10. Click Marker on the Map ,
  
  INCORRECT BEHAVIOUR
  You will only see one workorder record = 818963 on the Google
  map, workorder record = 818964 is missing on the Google map.
  
  EXPECTED RESULTS
  Both Work Orders should be visible on Google map
  
  ENVIRONMENT
  BM WebSphere Application Server 8.5.5.3
  Tlvoli's  process automation engine 7.6.0.3 BuiId 20160114-1313
  DB BuiId V7603-151
  Version IBM TPAE Integration Framework 7.6.0.3 Build 20160108-1
  912 DB Build V7603-21
  IBM Maximo Asset Management 7.6.0.3 Build 20160113-2204 DB Build
  V7603-01
  Server OS  Windows 6.3
  Server DB Microsoft SQL Server 11.0 (11.00.6567)
  (c) Copyright IBM Corp. 2015
  
  Also observed at
  IBM WebSphere Application Server 8.5.5.11
  Tivoli's process automation engine 7.6.0.6-IFIX20170502-1943
  Build 20161019-0100 DB Build V7606-50 HFDB Build HF7606-05
  IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB
  Build V7606-24
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161014-1326 DB Build V7601-41
  IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB
  Build V7604-01
  
  Server OS  Windows Server 2012 R2 6.3
  Server DB  DB2/NT64 10.5 (SQL10054)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * GOOGLE MAPS NOT SHOWING ALL WORKORDERS                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.9 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

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