IV95854: MRLINE.MRLINENUM DELETION SYSTEM ERROR AFTER PR/PO CANCELLATION

APAR status

• Closed as program error.

Error description

• The following error is displayed when deleting Requisition Line
  Items in Create requisition.
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  <HOME> directory and determine where and why the error is
  thrown.
  
  
  Application effected
  ====================
  Create Requisition (MR)
  
  L2 ACTION TAKEN
  ==================
  
  Reproduced in 7.6.0.7-IFIX20170412-1704
  
  
  
  
  STEPS TO REPRODUCE:
  
  1. Login in as maxadmin
  
  2. Go to Self Service --> Desktop Requisition ---> Create
  Requisition (MRNUM 1004) with non-stock item
  
  3. Press CONTINUE --> in Requisition Line Items section --> Add
  a new Line Type = ITEM (DRIBBLE2/ Dribble 2 Wheel Fairing)
  Quaantity = 1 and Order Unit = EACH
  
  4. PRESS CONTINUE --> and PRESS SUBMIT
  
  Requistion Submitted
  Desktop Requisition 1004 has been submitted.
  
  5. Click View Details of MR=1004 ---> Click on HISTORY tab-->
  Check the status of the PR = 1035 which is automatically
  created. It should be status = WAPPR
  
  6. Go to PR=1035 and Click on APPROVE PURCHASE REQUISITION
  
  7. From PR = 1035 --> Create PO (Autonumber) --> PO= 1096 is
  created--> PRESS OK
  
  8. Go to PO=1096 and APPROVE PURCHASE ORDER then CANCEL PO
  
  9. Go to PR=1035 and CANCEL PR
  
  10. Self Service --> Desktop Requisition ---> View Requisition
  (MRUM 1004) --> Click on HISTORY tab,
  
  You should see PR =1035 and PO= 1096 have CANCEL status.
  
  11. Change the status of MRNUM = 1004 from WAPPR to DRAFT and
  Press OK
  
  12. Go Self Service --> Desktop Requisition --> View Draft -->
  select 1004 and Click Create/Edit Requisition --> Click Continue
  
  13. Delete Requisition Line Items (Line Type = ITEM (DRIBBLE2/
  Dribble 2 Wheel Fairing)
  
  You get a message saying BMXAA2952I - Are you sure you want to
  delete requisition line 1?
  
  14. PRESS YES --> You get the following error:
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  <HOME> directory and determine where and why the error is thrown
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MRLINE.MRLINENUM DELETION SYSTEM ERROR AFTER PR/PO           *
  * CANCELLATION                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  		 | Release 7.6.0.9 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ASSETS

• Fixed component ID

  5724R46AS

Applicable component levels

• R760 PSY

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