IV95563: DIRECT PRINT WITH ATTACHMENTS CUTTING OFF PART OF JPEG IMAGES

APAR status

• Closed as program error.

Error description

• Direct print cutting off JPEG images in v76
  
  
  Steps to replicate:
  1)from work order tracking(WOTRACK) application, attach jpg
  image to any Work Order, preview the jpg
  attachment to ensure it is viewable from Maximo application
  2)click on
  Pring With Attachments icon located on the application's
  toolbad(for ex: using Wo Details report)
  3)once the report prints along with the image, the printout
  only shows a
  part of the image and not the entire image. The sizing of the
  image is wrong.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users who use Direct Print with Attachments of image         *
  * attachments.                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Direct Print with Attachments prints only a part of image    *
  * attachments when the normal size of the attachment does not  *
  * fit in a page.                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to the latest release.                               *
  ****************************************************************
  

Problem conclusion

• Problem is resolved in Fixpack 7.6.0.9
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels

• R760 PSY

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