IV94465: MECHANIC CLIPBOARD THROWS A CLASS ERROR ON SAVE

APAR status

• Closed as program error.

Error description

• I have been having an issue since I installed the
  transportation add-on with the Mechanic clipboard.  If I try to
  save I get the following pop-up error.  If I push okay and save
  again the save works.
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  HOME  directory and determine where and why the error is
  thrown.
  psdi.plust.app.workorder.PlusTWMAssignment incompatible with
  psdi.app.workorder.WO
  
  PERFORMANCE ISSUE: NO
  
  STEPS TO REPRODUCE:
  1) Go to Work Orders - Mechanics Clipboard(Tr)
  
  2) Choose any work order
  In the Labor subtab - click New Row - choose any labor
  Save Record
  
  EXPECTED RESULT: The record is saved without errors
  
  CURRENT ERRONEOUS RESULT: The following error message appears:
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  HOME directory and determine where and why the error is
  thrown.
   psdi.plust.app.workorder.PlusTWMAssignment incompatible with
  psdi.app.workorder.WO
  
  or the following message appears too
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  HOME directory and determine where and why the error is
  thrown.
  psdi.app.workorder WO incompatible with
  psdi.plustapp.workorder.PlusTWOCommonlnterface
  
  The client informed that the error happens when you make any
  type of change or update in the application. It may be to insert
  a new labor, or material or tool.
  
  And always happens when it is the first change or  update being
  made, in the others the error does not happen
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Transportation users                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * There was a class cast exception                             *
  * psdi.plust.app.workorder.PlusTWMAssignment incompatible with *
  * psdi.app.workorder.WO when saving a labor. This is due to    *
  * the fact that psdi.plust.app.workorder.PlusTWMAssignment     *
  * does not extend psdi.app.workorder.WO.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * none                                                         *
  ****************************************************************
  

Problem conclusion

• This is fixed in maximo core code but problem happens only in
  Transportation.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.8 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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