IV93407: CUSTOM AUTOMATION SCRIPT FOR USEREXIT.USEREXIT.IN.BEFORE THROWS A NULL ERROR

APAR status

• Closed as program error.

Error description

• Below is the stack trace for the problem.
  
  Steps to reproduce:
  Custom automation script for user exit
  
  
  The following error is thrown:
  psdi.util.MXSystemException: BMXAA4214E - An unknown error has
  occurred. Please contact your system administrator for
  assistance.
  Gather the logs from the <HOME> directory and determine where
  and why the error is thrown. null
  at
  psdi.iface.mic.InvokeChannel.processResponse(InvokeChannel.java:
  411)
  at psdi.iface.mic.InvokeChannel.invoke(InvokeChannel.java:106)
  at psdi.iface.action.InvokeCustomClass.applyCustomAction
  (InvokeCustomClass.java:109)
  at psdi.common.action.Action.executeCustomClass(Action.java:399)
  at psdi.common.action.Action.executeAction(Action.java:311)
  at psdi.common.action.Action.executeActionGroup(Action.java:365)
  at psdi.common.action.Action.executeAction(Action.java:331)
  at psdi.common.action.Action.executeAction(Action.java:344)
  at psdi.app.escalation.engine.EscalationTask.executeAction
  (EscalationTask.java:1544)
  at psdi.app.escalation.engine.EscalationTask.executeActions
  (EscalationTask.java:1459)
  at
  psdi.app.escalation.engine.EscalationTask.executeReferencePoint
  (EscalationTask.java:658)
  at
  psdi.app.escalation.engine.EscalationTask.processReferencePoint
  (EscalationTask.java:524)
  at
  psdi.app.escalation.engine.EscalationTask.performTask(Escalation
  Task.
  java:179)
  at psdi.app.escalation.engine.EscalationCronTask.cronAction
  (EscalationCronTask.java:46)
  at
  psdi.server.CronTaskManager.callCronMethod(CronTaskManager.java:
  2412)
  at
  psdi.server.CronTaskManager.access$1100(CronTaskManager.java:104
  )
  at
  psdi.server.CronTaskManager$CronThread.run(CronTaskManager.java:
  3288)
  at
  java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
  va:
  483)
  at java.util.concurrent.FutureTask.run(FutureTask.java:274)
  at
  java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFuture
  Task.
  access$201(ScheduledThreadPoolExecutor.java:190)
  at
  java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFuture
  Task.
  run(ScheduledThreadPoolExecutor.java:304)
  at
  java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
  utor.
  java:1157)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run
  (ThreadPoolExecutor.java:627)
  at java.lang.Thread.run(Thread.java:798)
  Caused by: java.lang.NullPointerException
  at com.ibm.tivoli.maximo.script.ScriptUserExit.setUserMboIn
  (ScriptUserExit.java:232)
  at psdi.iface.mic.MicSetIn.callMboExit(MicSetIn.java:324)
  at
  psdi.iface.mos.MosProcessImpl.processExternalData(MosProcessImpl
  .
  java:336)
  at psdi.iface.mic.MicSetIn.processResponse(MicSetIn.java:228)
  at
  psdi.iface.mic.InvokeChannel.processResponse(InvokeChannel.java:
  393)
  ... 23 more
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Custom automation script for userexit.userexit.in.before     *
  * throws psdi.util.MXSystemException: BMXAA4214E - An unknown  *
  * error has occurred.                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release                                    *
  ****************************************************************
  

Problem conclusion

• Custom automation script for userexit.userexit.in.before no
  longer throws psdi.util.MXSystemException: BMXAA4214E - An
  unknown error has
  occurred.
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.8
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels

• R760 PSY

     UP