Direct links to fixes
ITNMIP_Patch_V3.8.0.89_Win32
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
ITNMIP_Patch_V3.8.0.89_AIXPPC32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
APAR status
Closed as program error.
Error description
ncpolldata.knp_poll_data_collection.POLLTIME in informix NCIM always shows NULL while accessed by ncp_oql service ncim interface For example: ----------------------------------------------- [root@localhost ~]# ncp_oql -domain NCOMS -service ncim -username ncim -password <password> ncp_oql ( IBM Tivoli Network Manager OQL Interface ) Copyright (C) 1997 - 2010 By IBM Corporation. All Rights Reserved. See product license for details. IBM Tivoli Network Manager Version 3.9 (Build 49) created by ncpbuild at 22:06:25 Wed Feb 15 GMT 2012 Connected to INFORMIX DB schema NCIM |localhost.localdomain:1.> database itnmpolldata; |localhost.localdomain:2.> go 0 rows(s) |localhost.localdomain:1.> |localhost.localdomain:2.> select POLICY_NAME, HOSTNAME IFNAME, POLL_TIME from ncpolldata.knp_poll_data_collection where IFNAME='Gi5/1'; |localhost.localdomain:3.> go 2011-03-06T02:49:50: Warning: W-RIV-002-135: [3085870800t] CNcpODBCSth.cc(506) Value does not match a known enumerated type. Failed to recognise type 1 for data column poll_time ( 13 record(s) to follow ) { POLICY_NAME='ifInOctets'; IFNAME='a.b.c.d'; POLL_TIME=NULL; }
Local fix
Use dbaccess to access informix NCIM directly
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 IDS users. * **************************************************************** * PROBLEM DESCRIPTION: * * The field ncpolldata.knp_poll_data_collection.POLLTIME in * * informix NCIM always shows NULL when accessed using ncp_oql * * (service ncim) interface whereas it is correct when using * * dbaccess. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * * | fix pack | 3.8.0-ITNMIP-FP0007 * ****************************************************************
Problem conclusion
Missing case for SQL type SQL_CHAR results in incorrect parsing of SQL results when using ncp_oql to query ncpolldata.knp_poll_data_collection : poll_time. Corrected by default through DATABASE LOCKING IN ITNM POLLER (APAR=IV26410)
Temporary fix
Comments
APAR Information
APAR number
IV32418
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-27
Closed date
2012-12-20
Last modified date
2013-04-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
18 April 2013