IV29544: IN HOPVIEW IP SUBNETS DROP DOWN SELECT RESULTS ARE INCORRECT

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• Use HopView to select a node, select multiple hops (I used 3
  for my test, but any more than 2 will do), select Connectivity
  type of "IP Subnets" and you will see either all the nodes
  selected or only a single node selected.
  Compare to the Layer 2 or Layer 3 views and the results can be
  observed as incorrect.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All ITNM 3.9 users                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN HOPVIEW IP SUBNETS DROP DOWN SELECT RESULTS ARE INCORRECT *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * fix pack | 3.9.0-ITNMIP-FP0003                               *
  ****************************************************************
  

Problem conclusion

• This is cause and effect, The HOPVIEW IP SUBNETS DROP DOWN
  SELECT RESULTS ARE INCORRECT was caused by the failure of the
  DataStore caching, so it was throwing out invalid results.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP