IV28595: GET_POLICIES.PL GENERATE NOT WELL-FORMED .XML FILES WHEN DEALING WITH NON-ASCII CHARACTERS

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• When policy filter are defined based on network views and
  network views name contains non ascii characters ,
  the following command:
  
  $NCHOME/precision/bin/ncp_perl
  $NCHOME/precision/scripts/perl/scripts/get_policies.pl -from
  domain=SOURCE -to file=exportedData.xml
  
  will generate a not well formed .xml file
  

Local fix

• replace
  
  my $parser = new XML::Simple( AttrIndent => 1,
                                OutputFile => $outputFile,
                                RootName => "NCMONITOR",
                                XMLDecl => 1 );
  with
  
  my $parser = new XML::Simple( AttrIndent => 1,
                                OutputFile => $outputFile,
                                RootName => "NCMONITOR",
                                NumericEscape => 2,
                                XMLDecl => 1 );
  
  
  into $NCHOME/precision/perl/lib/site_perl/5.8.8/NCP/Policies.pm
  file
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ITNM 3.9 get_policies users.. The users using the script     *
  * get_policies.pl to export policies that contains non-ascii   *
  * characters                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The script exports the data to a XML file that is not        *
  * rightly formatted due to the non ascii character. The XML    *
  * file is no good to be used.                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Replace the PERL file NCP-Policies/Policies.pm with the      *
  * updated version.                                             *
  * Upgrade to ITNM-IP | fix pack | 3.9.0-ITNMIP-FP0003          *
  ****************************************************************
  

Problem conclusion

• The PERL script called  get_policies.pl will export the poll
  definitions and poll policies information to a XML file that is
  well formatted and that contains the non ascii characters. This
  XML file can be used in other system to import the poll
  information.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP

• R401 PSN

     UP

• R401 PSY

     UP