IV22823: NCP_CTRL DO NOT HONOR THE RETRYCOUNT SET IN CTRLSERVICES.CFG FOR ANY CHILD PROCESS WHEN THE VALUE IS SET TO ZERO.

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• v3.9 -FP1 - platform indepdendent.
  
  When a process is set with retryCount as 0(zero) under
  $NCHOME/etc/precision/CtrlServices.cfg and upon stopping
  the process, ncp_ctrl isn't supposed to restart a new
  instance. But it restarts the process endlessly without honoring
  the retryCount.
  
  here is excerpt from CtrlServices.cfg:
  
  insert into services.inTray
  (
      serviceName,
      binaryName,
      servicePath,
      domainName,
      argList,
      dependsOn,
      retryCount
  )
  values
  (
      "ncp_model",
      "ncp_model",
      "$PRECISION_HOME/platform/$PLATFORM/bin",
      "$PRECISION_DOMAIN",
      [ "-domain" , "$PRECISION_DOMAIN" , "-latency" , "100000",
  "-debug", "0", "-messagelevel", "warn"],
      [ "ncp_config", "ncp_store", "ncp_class" ],
      0
  );
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * 3.9 all platforms, users using ncp_ctrl to manage processes  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * when a retrycount of 0 is used, ncp_ctrl keeps repeatedly    *
  * trying to start a process that has just died, a retryCount   *
  * of 0 should mean that ncp_ctrl not try to start a process    *
  * even once                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * | fix pack | 3.9.0-ITNMIP-FP0003                             *
  ****************************************************************
  

Problem conclusion

• | fix pack | 3.9.0-ITNMIP-FP0003
  Zero will no longer endlessly re-start a process and if this is
  the desired  behavior the customer should now use a value of -1
  instead.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NC/PRECISIONIP

• Fixed component ID

  5724O52RC

Applicable component levels

• R390 PSY

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