IBM Support

IJ18024: HYPERLINK FROM A FIELD REDIRECTING TO THE MAXIMO SERVER

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APAR status

  • Closed as program error.

Error description

  • When a hyperlink (https://www.ibm.com) controller is added to
    an application, the URL is redirected to the Maximo server,
    causing an error 404. The link displayed in the browser will
    look like:
    http://<maximo_server>/maximo/servlet/secureprovide
    r?file=yzK6o7SR1akEMXaPTRWxLEXHfepE-2qh9gSjMRgTwtONF54OcjRI-Q==&
    uisessionid=22&csrftoken=u71nlitv18ts2ggmpu3n9if0mb
    
    Instead https://www.ibm.com should be resolved
    This is only happening when mxe.doclink.securedAttachment=true
    
    
    STEPS TO REPRODUCE
    Prerequisites steps:
    1. Property mxe.doclink.securedAttachment=true
    
    Actual steps:
    1. Go to System Configuration-Platform
    Configuration-Application Designer
    2. Bring up the PR application and export the XML
    3. Edit the XML
    4. Replace the sectioncol "prlines_grid2_c2" with
    
    <section id="prlines_grid2b"><textbox applink="company"
    dataattribute="manufacturer" id="prlines_grid2a_7"
    lookup="companies" menutype="normal"
    smartfilloff="true"/><textbox dataattribute="modelnum"
    id="prlines_grid2a_10"/><textbox dataattribute="category"
    id="prlines_grid2a_8"/><textbox dataattribute="catalogcode"
    id="prlines_grid2a_9"/><textbox dataattribute="commoditygroup"
    defaultfocus="true" id="prlines_grid2a_4"
    lookup="commoditygroup"/><textbox dataattribute="commodity"
    defaultfocus="true" id="prlines_grid2a_5"
    lookup="COMMODITIES"/><table id="bwc_prline_mfgvendor_table"
    inputmode="readonly" label="Available MFG/VENDOR"
    relationship="BWC_INVVENDORALL"><tablebody
    id="bwc_prline_mfgvendor_tablebody"><tablecol
    dataattribute="VENDOR"
    id="bwc_prline_mfgvendor_table_tablebody_1"/><tablecol
    dataattribute="MANUFACTURER"
    id="bwc_prline_mfgvendor_table_tablebody_2"/><tablecol
    dataattribute="MODELNUM"
    id="bwc_prline_mfgvendor_table_tablebody_3"/><tablecol
    dataattribute="CATALOGCODE"
    id="bwc_prline_mfgvendor_table_tablebody_4"/><tablecol
    dataattribute="CATALOGWEBPAGE"
    id="bwc_prline_mfgvendor_table_tablebody_5" type="openurl"
    urlattribute="CATALOGWEBPAGE"/></tablebody></table></section></s
    ectioncol>
    
    5. Reimport the XML
    6. Go to System Configuration-Platform Configuration-Database
    Configuration
    7. Bring up the PRLINE object.
    8. Add the ?BWC_INVVENDORALL relationship
            Child object: INVVENDOR
            Where Clause: itemnum=:itemnum and (siteid=:siteid or
    siteid is null)
    7. Go to Inventory-Item masters
    8. Open Item: 11R22.5GS-8
    9. Click the Vendors tab,
    10.Add a new row
            Select any vendor
            In the Catalog Web Page field write https://www.ibm.com
    11.Save
    12. Go to Purchasing-Purchase Requisition
    13. Create a PR line
    14. Add item 11R22.5GS-8
    15. Click the IBM link from the table we added.
    
    
    RESULT
    Error code: 404 is displayed with the url having this form:
    http://<maximo_server>/maximo/servlet/secureprovide
    r?file=yzK6o7SR1akEMXaPTRWxLEXHfepE-2qh9gSjMRgTwtONF54OcjRI-Q==&
    uisessionid=22&csrftoken=u71nlitv18ts2ggmpu3n9if0mb
    
    
    EXPECTED RESULTS
    www.ibm.com should be displayed
    
    
    REPORTED IN VERSION
    IBM Maximo Asset Management 7.6.0.9
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * HYPERLINK FROM A FIELD REDIRECTING TO THE MAXIMO SERVER      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in label.jsp
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18024

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-31

  • Closed date

    2019-08-20

  • Last modified date

    2019-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
20 August 2019