IJ15007: GET ERROR BMXAA4214E - AN UNKNOWN ERROR HAS OCCURRED WHEN ENTERING INVENTORY BALANCE

APAR status

• Closed as program error.

Error description

• When entering inventory balance records users (some) were
  encountering error:
  
  BMXAA4214E - An unknown error has occurred.  Please contact your
  system administrator for assistance.  Gather logs from the
  <HOME> directory and determine where and why the error is
  thrown.
  
  Log file had this stacktrace.
  
  [3/20/19 10:57:23:996 EDT] 0d775488 SystemOut     O 20 Mar 2019
  10:57:23:996 [ERROR] [MAXIMO_UIc2] []
  java.lang.NullPointerException
  
  java.lang.NullPointerException
  
          at
  psdi.app.inventory.InvBalances.addToBinsHash(InvBalances.java:12
  33)
  
          at
  psdi.app.inventory.InvBalances.save(InvBalances.java:1115)
  
          at
  trm.app.inventory.InvBalances.save(trm.app.inventory.InvBalances
  .java:134)
  
          at psdi.mbo.MboSet.saveMbos(MboSet.java:7895)
  
          at
  trm.app.inventory.InvBalancesSet.saveMbos(trm.app.inventory.InvB
  alancesSet.java:104)
  
          at psdi.mbo.MboSet.validateTransaction(MboSet.java:7875)
  
          at
  psdi.txn.MXTransactionImpl.validateTransaction(MXTransactionImpl
  .java:375)
  
          at
  psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.jav
  a:207)
  
          at
  psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
  
          at psdi.mbo.MboSet.save(MboSet.java:7521)
  
          at psdi.mbo.MboSet.save(MboSet.java:7445)
  
          at
  trm.plust.app.inventory.PlusTInventorySet.save(trm.plust.app.inv
  entory.PlusTInventorySet.java:116)
  
          at
  psdi.webclient.system.beans.AppBean.save(AppBean.java:680)
  
          at
  psdi.webclient.beans.inventory.InventoryAppBean.save(InventoryAp
  pBean.java:146)
  
          at
  psdi.webclient.system.beans.AppBean.SAVE(AppBean.java:1309)
  
          at
  sun.reflect.GeneratedMethodAccessor5705.invoke(Unknown Source)
  
          at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:55)
  
  
  RESULTS:
  
  Get error when entering inventory balance.
  
  BMXAA4214E - An unknown error has occurred.  Please contact your
  system administrator for assistance.  Gather logs from the
  <HOME> directory and determine where and why the error is
  thrown.
  
  EXPECTED RESULTS:
  
  Able to enter inventory balances and save record.
  
  REPORTED IN VERSION:
  
  7.6.0.9
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Inventory                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When entering inventory balance records users were           *
  * encountering error:                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	  Release 7.6.1.2 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INVENTORY

• Fixed component ID

  5724R46IN

Applicable component levels