IJ14685: WORKFLOW - WHEN DELEGATING ASSIGNMENTS THE ORIGPERSON FIELD SHOULD NOT CHANGE

APAR status

• Closed as program error.

Error description

• When delegating assignments in Workflow the Origperson field
  should not change as its purpose is to record who was the
  original assignee.    But it does change to be the name of the
  new assignee.   It does this whether the "Preserve Original
  Assignment" checkbox on the assignment on the Task Node
  properties dialog box is checked or unchecked.   The client
  reported it for the checked case but testing reveals that the
  problem happens in either case.
  
  STEPS TO REPRODUCE:
  1. In the Users application, go to user SMITH and set the
  Workflow Delegate to user ABBY.
  2. In Workflow Designer, edit the WOAPPROVE workflow process.
  Open up the FIN APPR 1 task node and expand the assignment row
  with Role SMITH to make sure it is there.  Under the Details
  section, select the checkbox "Preserve Original Assignment when
  Delegating?".
  You can also uncheck it.
  3. Save the workflow process.
  4. Enable and Activate the WOAPPROVE workflow. Add workflow
  support to Work Order Tracking application and ensure that the
  Workflow GO button run the WOAPPROVE workflow process.   If you
  had to add workflow support to WOTrack you need to log out and
  log back in for it to be used.
  5. Create a new Work order in WAPPR status and Route workflow
  for the record.
  6. On the Work Order record, click on the Select Action menu >
  Workflow > View Workflow Assignments. Notice that the work
  order is assigned to user SMITH and to their delegate ABBY.
  This is expected and correct as per the "preserve delegation"
  functionality.
  7. On the Maximo Database, run the following query (usually in
  Maxdemo this brings back only a few records and the problem
  will be seen easily but you may have to add to the query to
  reduce the number of records if it returns too many) :
       select assigncode, origperson from wfassignment where app
  = 'WOTRACK' and wfid > 0;
  8. Notice that the column ORIGPERSON for assigncode ABBY is set
  to ABBY and not SMITH.
  This same thing happens if the "Preserve Original Assignment
  when Delegating?" checkbox was unchecked.
  
  RESULTS:
  This is incorrect per the definition of the ORIGPERSON field in
  Database Configuration "The original person for the assignment
  before any delegation is applied".
  
  EXPECTED RESULTS:
  The expected outcome is that the ORIGPERSON for ABBY and SMITH
  should both be SMITH. Otherwise, there is no way of knowing who
  the original workflow assignee was and who the delegate was.
  
  VERSION INFORMATION
  Reproduced in 7.6.0.9 with  IFix 014  and in pre-GA 7.6.1.1.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Workflow                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WORKFLOW - WHEN DELEGATING ASSIGNMENTS THE ORIGPERSON        *
  * FIELDSHOULD NOT CHANGE                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels