APAR status
Closed as program error.
Error description
When you change the description on the task, Save, then search for the work order in the "Find Work Order" box at the top tool bar, when the page refreshes the Task description has the original description. STEPS TO REPRODUCE: Go To Work Order Tracking Created WO: 63893 Location: BR240 Plans tab Tasks for Work Order 63893 section New Row Task: 10 Description: this is a test for refetch for work order Reference WO: T139241 Save Click on Change Status icon Click Cancel button Changed Task description from "this is a test for refetch for work order" to "test refetch for work order" Save Record has been saved message popped up Now in the "Find Work Order" box at the top tool bar enter the work order number When the page refreshes the change is not saved the Task description displays "this is a test for refetch for work order". However if you recall the parent work order from the List View tab the changes are saved. RESULTS: When the page refreshes the change is not saved the Task description displays "this is a test for refetch for work order". EXPECTED RESULTS: When the page refreshes the change should be saved for the Task description to displays "test refetch for work order". REPORTED IN VERSION: 7.6.0.9
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Work Order tasks * **************************************************************** * PROBLEM DESCRIPTION: * * When you change the description on the task, Save, then * * search for the work order in the "Find Work Order" box at * * the top tool bar, when the page refreshes the Task * * description has the original description. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.1 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ14552
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-03-13
Closed date
2019-03-27
Last modified date
2019-03-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
27 March 2019