IBM Support

IJ14552: TASK INFORMATION NOT SAVED WHEN SEARCH FOR WORK ORDER USING THE "FIND WORK ORDER" BOX AT THE TOP TOOL BAR

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APAR status

  • Closed as program error.

Error description

  • When you change the description on the task, Save, then search
    for the work order in the "Find Work Order" box at the top tool
    bar, when the page refreshes the Task description has the
    original description.
    
    STEPS TO REPRODUCE:
    
    Go To Work Order Tracking
    Created WO: 63893
    Location: BR240
    Plans tab
    Tasks for Work Order 63893 section
    New Row
    Task: 10
    Description: this is a test for refetch for work order
    Reference WO: T139241
    Save
    Click on Change Status icon
    Click Cancel button
    Changed Task description from "this is a test for refetch for
    work order" to "test refetch for work order"
    Save
    Record has been saved message popped up
    Now in the "Find Work Order" box at the top tool bar enter the
    work order number
    When the page refreshes the change is not saved the Task
    description displays "this is a test for refetch for work
    order".
    However if you recall the parent work order from the List View
    tab the changes are saved.
    
    RESULTS:
    
    When the page refreshes the change is not saved the Task
    description displays "this is a test for refetch for work
    order".
    
    EXPECTED RESULTS:
    
    When the page refreshes the change should be saved for the Task
    description to displays "test refetch for work order".
    
    REPORTED IN VERSION:
    
    7.6.0.9
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Work Order tasks                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When you change the description on the task, Save, then      *
    * search for the work order in the "Find Work Order" box at    *
    * the top tool bar, when the page refreshes the Task           *
    * description has the original description.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	  Release 7.6.1.1 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ14552

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-13

  • Closed date

    2019-03-27

  • Last modified date

    2019-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
27 March 2019