IJ14451: SPATIAL OPTIMISATION PROCESS IGNORING AN EXISTING WORK ORDER COMMITMENT

APAR status

• Closed as program error.

Error description

• Problem Description
  When a work order has been assigned to a labor record, the
  optimisation service assigns another work order over the top.
  
  STEPS TO REPRODUCE:
  1) Go to Work Order Tracking application and create a few work
  orders.
  Enter a duration of a few hours for each work order.
  
  2) Go to Labor application and confirm that there are labor
  available to do the work for the work orders created step 1
  above.
  
  3) Go to Graphical Assignment application and create a new work
  list.
  
  4) Enter a calendar and shift.
  
  5) Enter a work query to bring up those work orders created in
  step 1 above
  
  6) Go to Dispatch tab and select "Create Labor Assignment"
  Scenario
  
  7) Run the optimiser
  
  RESULTS:  Optimiser assigns a new work order on the already
  assigned work order.
  
  EXPECTED RESULTS: Optimiser should not ignore an existing  work
  order commitments for labor
  
  
  REPORTED IN VERSION
  
  Maximo Asset Management 7.6.0.9
  IBM Maximo for Scheduler 7.6.7.0
  IBM Maximo for Spatial 7.6.0.3
  IBM Decision Optimsation Center (IDOC) 3.9
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * scheduler users                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a work order has been assigned to a labor record, the   *
  * optimisation service assigns another work order over the     *
  * top.                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  		 | release\fix pack\interim fix for  Release 7.6.1.1 of Base
  Services(Scheduler 7673)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R767 PSY

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