IJ13697: GRAPHICAL ASSIGNMENT DOES NOT CONSIDER TIME ZONE OF LABOR ASSIGNED TO WORK ORDER AND MARKS ASSIGNMENT AS NON-WORK TIME

APAR status

• Closed as program error.

Error description

• When the Maximo Server is located in one Time Zone e.g.
  America/Toronto (-5), but the
  logged in user has another Time Zone referenced e.g.
  Americas/Halifax (-4),
  if an assignment is dragged to a Labor resource with a Shift
  defined to start at 7:00 am,
  the assignment turns yellow because it thinks it's non-working
  time.
  If the same assignment is moved out by 2 hours (8:00 am) then it
  turns green.
  
  
  STEPS TO REPRODUCE:
  Pre-requisite:
  Log in as wilson/wilson
  Go to Administration<Calendars
  Recall Calendar =DAY, set Start Date and End Date, ensure that
  End Date includes this
  year.
  Select Action<Apply/Define Shifts
  Click New Row under Shifts, Shift=DAY, Start Day=SUNDAY, Days in
  Pattern=7
  Click Define Pattern
  Leaving Sequence of Pattern Day 001 and 007 with defaults start
  with 002
  Start Time = 7:00 AM
  End Time = 3:00 AM, tab out
  Repeat for Sequence of Pattern Day 003, 004, 005, 006
  Click OK, check Shift = DAY
  Click Apply Shift
  Apply for entire calendar
  
  Go to Administration<Resources<Labor
  Recall Labor=FINLEY, Calendar=DAY, Shift=Day, Time
  Zone=America/Halifax (GMT - 4 DST/Y) Atlantic Time (Canada)
  Save record
  
  Click on Profile<Default Information for current user
  Time Zone =America/Halifax (GMT - 4 DST/Y) Atlantic Time
  (Canada)
  Click OK
  
  NOTE: The server is in EST time zone
  
  
  Steps to recreate
  Log out and Log in as wilson/wilson
  Go to Work Order Tracking application
  Insert a new work order
  Scroll down to Scheduling Information data area, Scheduled Start
  Date=future_date 7:00 AM
  Schedule Finish Date=Same_Day 12:00 PM, Duration=5:00
  Save record
  Go to Plans tab and under Labor sub-tab click New Row,
  Craft=CARP, Quantity=1, Regular Hours=5:00
  Go to Planning & Scheduling<Graphical Assignment application
  Insert New Record, Work List=TZWL, Calendar=DAY
  Organization=EAGLENA, Shift=DAY
  Scroll down to Work Queries and click New Row, Data
  Source=WORKORDERS, Where Condition=(wonum like '%DM1203%')
  Save record
  Click on Assignment View tab
  
  NOTE the CARP block is orange
  Click on the CARP block and drag down to Labor=FINLEY thereby
  assigning it
  RESULT: The CARP block turns YELLOW. This is INCORRECT.
  Holding down the ALT key Left-click on the CARP block
  In the resulting Info box Under Validations it states 'This work
  is scheduled during non work time'
  This is INCORRECT.
  The application is not considering the Time Zone set for the
  Labor FINLEY
  
  Grab the CARP block again and drag it to time 9:00 AM
  RESULT: Now the block turns GREEN
  
  EXPECTED RESULTS: When the CARP block is ORANGE and it is
  dragged down to Labor=FINELY
  The CARP block should turn GREEN
  
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.0
  IBM Maximo Asset Management Scheduler 7.6.7.1 Build
  20180718-1141 DB Build V7671-16
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Assignment application in Scheduler   *
  * 7.6.7.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * GRAPHICAL ASSIGNMENT DOES NOT CONSIDER TIME ZONE OF          *
  * LABORASSIGNED TO WORK ORDER AND MARKS ASSIGNMENT AS NON-WORK *
  * TIME                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been delivered to the stream.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R767 PSY

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