APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Create a Map Manager with a Map Service configured in it. 2. Open the Services tab. 3. Enable OpenStreet maps. 4. Add a site to the Map Manager and enable it. 5. Save the Map Manager record. 6. Open your Assets application. 7. Open any record and move over to the map tab. 8. Note that the Map Service won't load, only the OpenStreet basemap. 9. Open the Layers tool. 10. Note that there isn't any layer info in it. RESULTS: Map Service does not have its features loaded, only OpenStreet map loads. EXPECTED RESULTS: Map Service to load along with OpenStreet map. REPORTED IN VERSION: Spatial 7603 + TPAE 7609
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Spatial Users * **************************************************************** * PROBLEM DESCRIPTION: * * MAP SERVICE DOES NOT HAVE ITS FEATURES LOADED WITH OPEN * * STREET MAPS * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix has been made
Temporary fix
Comments
APAR Information
APAR number
IJ13696
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-14
Closed date
2019-02-19
Last modified date
2019-02-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023