IJ13581: DATETIME FIELD LOOKUP HAS ISSUES ON A SSO (SINGLE SIGN-ON) ENABLED ENVIRONMENT IN MAXIMO V7.6

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Date picker has issues on a SSO enabled environment in Maximo
  7.6.0.9
   The datetime picker works fine for a non-SSO environment
  whereas for a SSO environment, it appears as undefined and the
  lookup does not appear. The ear deployed on both SSO
  environments and non-SSO environments are the same (except the
  web xml changes for LDAP  authentication).
   The non-SSO environment is where application security is
  disabled and SSO is where authentication happens through Oracle
  Access Manager (LDAP enabled).
   The datetime lookup is not working for any application and any
  window (dialogs also).
   (1) On the same environment when SSO is disabled, the date
  picker works fine.
   (2) The issue shown is for DateTime picker. When the locale is
  set to en_AU, the date picker does not work at all. When locale
  is set to en_US    both DateTime picker and Date picker works
   (3) All servers and DB are in the same time zone. This works
  well on Maximo 7.5 on the same infrastructure.
  
  
  STEPS TO REPLICATE:
    1, Go to Work Order application, on the List tab, click a
  DateTime field look up, the issue occurs.
   2. This issue occurs to all the Maximo applications.
  
  
  EXPECTED RESULTS:
   Datetime field lookup should work in both SSO enabled
  environment and non-SSO enabled environment.
  
  
  REPORTED IN VERSION:
   Maximo 7.6.0.9
  
  
  LOCAL FIX:
   none
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Affects SSO clients only                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DATETIME FILED LOOKUP HAS ISSUES ON A SSO (SINGLE SIGN-ON)   *
  * ENABLED ENVIRONMENT IN MAXIMO V7.6                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in dojo.js
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R760 PSY

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