IBM Support

IJ13418: FIND LOCATION BY FORMATTED ADDRESS NOT WORKING ON WORK ORDER TRACKING

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Open WO Tracking application.
    2. Create a new WO and save.
    3. Open the Map tab.
    4. Zoom out of your map until you can see about 80% of the US.
    5. Type, for example, "cody" in the Formatted Address field
    above the map.
    6. Click Find Location.
    7. You'll have many addresses to select from a list.
    8. Regardless of which address you choose from the list, the
    Formatted Address and XY corrdinates will not be populated.
    
    *Notice that if you zoom into a small area and run a search
    that returns just one address which is visible on the current
    map zoom level, the expected fields will be filled normally.
    
    
    RESULTS:
    Formatted Address and XY coords are not populated after
    choosing an address from the Find Location list.
    
    
    REPORTED IN VERSION:
    Spatial 7603 + TPAE 7609
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Spatial 7603 users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * FIND LOCATION BY FORMATTED ADDRESS NOT WORKING ON WORK       *
    * ORDERTRACKING                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix has been made
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13418

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-11

  • Closed date

    2019-02-21

  • Last modified date

    2019-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
14 December 2020