APAR status
Closed as program error.
Error description
Instances of MXGanttModel are not cleared from the cachedModels HashMap in SKDAppService. This leads to the HashMap continually growing in size until the heap is exhausted and leads to a crash. STEPS TO REPRODUCE: 1) Log in as a user 2) Open a schedule and navigate to the graphical view 3) Check the size of the cachedModels HashMap instance 4) Log out of the current session 5) Log back in as the same user from step 1 6) Open the same schedule as step 2 and navigate to the graphical view. 7) Check the size of the cachedModels HashMap instance. It is now larger. RESULTS: This leads to the crash of the application server. REPORTED IN VERSION: Maximo 7.6.0.9 with Scheduler 7.6.7
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Scheduling application in Scheduler * * 7.6.7. * **************************************************************** * PROBLEM DESCRIPTION: * * SCHEDULER CRASH CAUSED BY GANTT MODEL NOT BEING CLEARED. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered to the stream.
Temporary fix
Comments
APAR Information
APAR number
IJ13140
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-30
Closed date
2019-01-31
Last modified date
2019-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R767 PSY
UP
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Document Information
Modified date:
31 January 2019