IBM Support

IJ12952: FILE NOT FOUND EXCEPTION IN LOGS MAXIMO-ICON.PNG

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APAR status

  • Closed as program error.

Error description

  • Message in log SRVE0190E: File not found:
    /webclient/skins/skins-20181130-0902/tivoli13/images/maximo-icon
    .png exception appears randomly in logs .
    
    No Affect on functionality.
    
    Steps:
    No Steps to recreate, message appears in logs as customer users
    navigate applications
    
    Results
     Message in log SRVE0190E: File not found:
    /webclient/skins/skins-20181130-0902/tivoli13/images/maximo-icon
    .png
    
    Expected Results
    No exceptions in logs as users use applications
    
    Product Version:
    Tivoli's process automation engine 7.6.0.9-IFIX20180227-1319
    Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-02IBM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Does not affect users                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * FILE NOT FOUND EXCEPTION IN LOGS MAXIMO-ICON.PNG             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Added missing images to skins folders to eliminate log messages
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12952

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-22

  • Closed date

    2019-02-19

  • Last modified date

    2019-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
19 February 2019