IBM Support

IJ11959: COMPARE SCENARIO NOT WORKING AFTER CHANGING WORK ORDER STATUS FROM WAPPR TO APPR

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APAR status

  • Closed as program error.

Error description

  • Abstract
    =============
    SCHD 767 Compare Scenario not working after changing Work order
    status from WAPPR to APPR
    
    
    Problem details:
    =================
    Compare Scenarios feature doesn't work after changing the status
    of of a Work order from WAPPR to AAPR. The behavior is not
    consistent , sometimes it works, sometimes it doesn't
    
    
    Application
    ========
    Graphical Scheduling
    
    
    STEPS TO REPRODUCE:
    ===================
    1. Go to Graphical Scheduling
    2. New Work Schedule TEST
        Calendar DAY
        Shift DAY
    
    3. Add a query for all WOs
    4. Save
    5. More Actions- Create Snapshot TEST1
    6. Move to Compare Scenarios tab
    7. Compare TEST and TEST1
    8. The Work View is showing the comparison
    9. Move back to graphical view
    10.Right click to any WO in WAPPR status
    11.Change status to APPR
    12.More Actions- Create Snapshot TEST2
    13.Move to Compare Scenarios tab
    14.Compare TEST and TEST2
    
    The Work view doesn't show comparison data
    
    Expected result: comparison data to be displayed
    
    
    Customer Product Version #
    ========================
    Tivoli's process automation engine 7.6.0.9
    IBM Maximo Asset Management Scheduler 7.6.7.0
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Scheduling application in Scheduler   *
    * 7.6.7.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * COMPARE SCENARIO NOT WORKING AFTER CHANGING WORK ORDER       *
    * STATUS FROM WAPPR TO APPR                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been delivered to the stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ11959

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-10

  • Closed date

    2018-12-12

  • Last modified date

    2018-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP

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Document Information

Modified date:
12 December 2018