IJ10902: AMCREW LOOKUP IN THE WORK ORDER LIST TAB DOES NOT LIST THE CREW VALUES

APAR status

• Closed as program error.

Error description

• AMCREW lookup in the Work Order List tab does not list the CREW
  values.
  PROBLEM:
  When adding AMCREW lookup in the Work Order list tab, the look
  up is empty (no values listed).
  The look up works fine in Main tab.
  PERFORMANCE ISSUE: No.
  STEPS TO REPRODUCE:
  Go to Application Designer
  Open WOTRACK app
  Add a new column in the List Tab
  Set the column as follow:
  - Attribute: AMCREW
  - Lookup: AMCREWS
  - Go to Application: AMCREW
  - Input Mode: Query
  - Menu Type: Normal
  Go to Work Order app
  Click the Crew column look up
  The look up is empty.
  CURRENT ERRONEOUS RESULT:
  The look up is empty in List tab.
  EXPECTED RESULT:
  The look up should not be empty in List tab.
  ENVIRONMENT (SYSTEM INFO):
  App Server IBM WebSphere Application Server 9.0.0.8
  Version
  IBM Maximo Asset Management Scheduler 7.6.7.1 Build
  20180718-1141 DB Build V7671-13
  IBM Maximo Anywhere 7.6.3.0 Build 20180618_173141-0500 DB Build
  V7630-04
  Tivoli's process automation engine 7.6.1.0-IFIX20180914-0940
  Build 20180718-1141 DB Build V7610-83
  IBM Maximo Asset Management Work Centers 7.6.0.4 Build
  20180712-1824 DB Build V7604-119
  IBM TPAE Integration Framework 7.6.1.0 Build 20180717-1722 DB
  Build V7610-02
  IBM Maximo Linear Management 7.6.0.3 Build 20180718-1141 DB
  Build V7603-11
  IBM Maximo for Service Providers 7.6.3.2 Build 20180730-2208 DB
  Build V7632-20
  IBM TPAE OS/REST Framework 7.6.1.0 Build 20180718-1141 DB Build
  V7610-38
  IBM Maximo Transportation 7.6.2.5 Build 20180730-2210 DB Build
  V7625-10
  IBM Maximo Spatial Asset Management 7.6.0.4 Build 20180725-1612
  DB Build V7604-10
  IBM Maximo Asset Management 7.6.1.0 Build 20180718-1141 DB
  Build V7604-01
  IoT Connection Utility 7.6.0.1 Build 20180709-1524 DB Build
  V7601-02
  IBM Maximo Health, Safety and Environment Manager 7.6.1.0 Build
  20161020-0816 DB Build V7610-01
  TPAE OSLC Object Structure 7.6.3.0 Build 20180618_173131-0500
  DB Build V7630-01
  Server OS Windows Server 2016 10.0
  Server DB Microsoft SQL Server 12.0 (12.00.2000)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users using Crews on Work Order                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * AMCREW LOOKUP IN THE WORK ORDER LIST TAB DOES NOT LIST THE   *
  * CREW                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Install the latest Maximo base release or request an IFIX    *
  ****************************************************************
  

Problem conclusion

• Amcrew lookup was fixed to display crew values
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels