IBM Support

IJ10830: MAP DOES NOT LOAD WHEN TOKEN CONFIGURATION IS ENABLED.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Make sure your map service is enabled for token use.
    2. In your Map Manager record, under Map Security, check the
    "Enable Token Security?" check box.
    3. Fill the Default Token User Name and Default Token Password
    fields.
    4. Click Save.
    5. Open any spatially enabled application.
    6. Open any record.
    7. Open the Map tab.
    
    **Notice that there must be no cached map being used as a
    basemap.
    
    
    RESULTS:
    The map does not load.
    
    
    PRODUCT VERSION:
    Spatial 7.6.0.3-20180911-0951 + TPAE 7.6.0.9-IFIX20180906-0926
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo Spatial users                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MAP DOES NOT LOAD WHEN TOKEN CONFIGURATION IS ENABLED.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix has been made
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10830

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-26

  • Closed date

    2018-10-29

  • Last modified date

    2018-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
09 April 2023