IBM Support

IJ10795: REFRESH DOES NOT WORK WHEN THE SCHEDULE DATE IS DELETED ON A WORK ORDER OR TASK

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • APAR IJ02709 issue has returned in 7609 IFIX009 and IFIX010.
    
    STEPS TO REPRODUCE:
    
    1) Create a WO with target date of Dec 19 - future 10am for
    both start and end - duration 4 hrs
    
    2) Go to Plans/Labor and add craft: ELECT with 1qty, 4hr.
       or
       Go to Assignment Tab - Add craft: ELECT with 1qty, 4hr.
    
    3) Go to Graphical Assignment application
    - Create a work list for this WO
    - Assignment view will show it as starting at target start Dec
    19 for 4 hours
    - now assign it to someone on the 18th at 7am
    - save
    
    4) Go to the WO
      You can see that sched dates and assignment dates are set
    with 18th at 7am.
    - Now remove the sched dates and assignment dates that were
    filled in for you - save WO
    
    5) Go back to worklist - refresh
      It should go back to the 19th but it does not, still 18th.
      Duplicate worklist. It shows 19th.
    
    Here is another example without assignment:
    
    1) Create a WO with target date of Dec 18 - future 10am for both
    start and end, and with sched date of Dec 19 at 10 am
    assignment.
    
    2) Go to Plans/Labor - Add craft: ELECT with 1qty, 4hr.
       or
      Go to Assignment Tab -  Add craft: ELECT with 1qty, 4hr.
    
    3) Go to Graphical Assignment application
    - Create a work list for this WO
    - Assignment view will show it as starting at schedule start
    19th Dec for 4 hours
    - now go to WO and remove schedule date
    - come back to GA, refresh. It should be shown as 18th
    Dec but instead shows 19th Dec.
    
    
    RESULTS:
    The date in Assignment view doesn't refresh when the scheduled
    date is deleted from workorder or task.
    
    
    EXPECTED RESULTS:
    The date in Assignment view should refresh and update when the
    scheduled date is deleted from workorder or task.
    
    
    PRODUCT VERSION:
    7609 IFIX009 and IFIX010
    Scheduler 7670
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo scheduler                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * FRESH DOES NOT WORK WHEN THE SCHEDULE DATE IS DELETED ON A   *
    * workorder or task                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixpack  Release 7.6.1.1 of Base Services (Scheduler   *
    * 7672)or request an interim fix                               *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.1 of Base
    Services(Scheduler 7672)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10795

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-26

  • Closed date

    2018-11-01

  • Last modified date

    2018-11-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"767","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 November 2018