IJ10788: A LOOKUP, DIALOGBOX OPENS UP AND A PORTION OF SCREEN BECOMES READONLY, BUT USER CAN STILL CHANGE VALUES READONLY FIELDS.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Maximo 7.6.09 Everyplace - click on a lookup, dialogbox opens
  up and a portion of screen becomes
  readonly(greyed out), but user can still click or change values
  of fields that are not readonly.
  PERFORMANCE ISSUE: NO
  STEPS TO REPRODUCE:
  In Application Design I duplicated the OOTB Work Order Tracking
  application and checked the
  Mobile checkbox to make it an Everyplace application.
  Steps to reproduce it
  1) Log in Maximo, using the Mobile viewer on Chorme Inspect
  feature.
  Go to WorkOrder Tracking ( MPC ) app. This is the Everyplace
  application we created / cloned.
  2) Opened a work order record and zoom in half way on the
  screen.
  3) Click on a Select Value lookup and noticed the top half of
  screen went read only
  and bottom half of screen did not go read only. I could click
  in a field in the background
  on bottom half of screen only and type in field - I could even
  type alphanumeric in a
  duration field and the field did no validation. However if I
  used pinched to zoom to zoom out
  the entire background went readonly like I would expect. When
  you are using a Select Value
  lookup you are trying to populate a specific field so
  everything else should go readonly.
  IMPORTANT: This can be reproduced using the Chrome Inspect
  feature, no need of a real Ipad device.
  Just need to scroll down the page to see the Editable sections
  at the botton.
  ENVIRONMENT:
  App Server IBM WebSphere Application Server 9.0.0.4
  Version
  Tivoli's process automation engine 7.6.0.9-IFIX20180606-1026
  Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-05
  IBM Maximo Asset Management Work Centers 7.6.0.3 Build
  20171121-0723 DB Build V7603-175
  IBM Maximo Calibration 7.6.0.0 Build 20171127-0100 DB Build
  V7600-06
  IBM Maximo Asset Management Scheduler 7.6.7.0 Build
  20171127-0100 DB Build V7670-56 HFDB Build HF7670-17
  IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB
  Build V7609-32
  IBM Maximo Linear Management 7.6.0.2 Build 20171127-0100 DB
  Build V7602-03
  IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build
  20171127-0100 DB Build V7670-01
  IBM Maximo for Utilities 7.6.0.2 Build 20171128-1353 DB Build
  V7602-68
  IBM Maximo Spatial Asset Management 7.6.0.3 Build 20171130-1339
  DB Build V7603-10
  IBM Maximo Asset Management 7.6.0.9 Build 20171127-0100 DB
  Build V7604-01
  IBM Maximo Health, Safety and Environment Manager
  7.6.1.0-20171113-1231 Build 20161020-0816 DB Build V7610-01
  Server OS Linux 3.10.0-514.21.2.el7.x86_64
  Server DB Oracle 11.2 (Oracle Database 11g Enterprise Edition
  Release 11.2.0.4.0 - 64bit Production With the Partitioning,
  Real Application Clusters, Automatic Storage Management, OLAP,
  Data Mining and Real Application Testing options)
  (c) Copyright IBM Corp. 2017
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Mobile users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A LOOKUP, DIALOGBOX OPENS UP AND A PORTION OF SCREEN BECOMES *
  * READONLY, BUT USER CAN STILL CHANGE VALUES READONLY FIELDS   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in library.js
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

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