IJ08819: GA -SYNC OF DATES OF WORK ORDER TRACKING AND THE WORK VIEW AT GRAPHICAL ASSIGNMENT IS NOT WORKING AS IT SHOULD

APAR status

• Closed as program error.

Error description

• PROBLEM: Sync of Dates of Work Order Tracking and the Work View
  at Graphical Assignment is not working as it should
  Environment:
  App Server  IBM WebSphere Application Server 8.5.5.9
  Version  Tivoli's process automation engine
  7.6.0.9-IFIX20180724-1144 Build 20171127-0100 DB Build V7609-45
  HFDB Build HF7609-06IBM TPAE Integration Framework 7.6.0.9
  Build 20171127-2330 DB Build V7609-32IBM Maximo Asset
  Management Scheduler Plus 7.6.7.0 Build 20171127-0100 DB Build
  V7670-01IBM Maximo Asset Management Scheduler 7.6.7.0 Build
  20171127-0100 DB Build V7670-56 HFDB Build HF7670-17IBM Maximo
  Asset Management Work Centers 7.6.0.3 Build 20171121-0723 DB
  Build V7603-175
  Server OS  Windows Server 2012 R2 6.3
  Server DB  DB2/NT64 10.5 (SQL10058)
  (c) Copyright IBM Corp. 2017
  Pre Conditions
  - Enable the mxe.skd.syncwodates = 1
  Steps to Reproduce
  - Go to Work Order and Add one work Order and one Task over it
  duration 2 hours
  - Add at the resource side a line for resource (Craft or Crew
  Type) 2 hours
  - Add the second line at resource and now associate with the
  task same resource (Craft or Crew Type) 2 hours
  - Now go to Graphical Assignment and create a new record
  - Setup the Project name, Calendar and Shift
  - Setup a Work Query to bring the Work Order that you created
  - Move to the Work View
  - As it open Press the Save button once the Assignment dates
  get setup
  - Now move the Task start 2 hours early as it current is
  - The dates get changed include the Main Work Order dates.
  - Save the record
  - Back to the Work Order and check the dates there
  PROBLEM: THe Schedule Start and End of the Work still with the
  initial value and not the updated one.
  EXPECT RESULT: As it get change at the Graphical Assignment
  perspective that dates should be here at the Record
  - Now change the Schedule Dates on this Work Order 3 hour early
  of the current value
  - Back to the Graphical Assignment application
  - It still showing the changed value
  - Force the Refresh
  PROBLEM: It still showing the 2 hours early as the user
  performed first. But the change can not get update on the
  Graphical Assignment record.
  EXPECT RESULT: The value should be updated as the user perform
  the Refresh
  NOTES: The record just get updated if the user duplicate the
  record.
  

Local fix

• Duplicate the record.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Assignment application in Scheduler   *
  * 7.6.7.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SYNC OF DATES OF WORK ORDER TRACKING AND THE WORK VIEW AT    *
  * GRAPHICAL ASSIGNMENT IS NOT WORKING AS IT SHOULD             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been delivered.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels