IJ08818: GS - AS YOU OPEN THE GRAPHICAL VIEW THE RECORD DIDN'T GET THE UPDATES FROM THE WORK ORDER

APAR status

• Closed as program error.

Error description

• PROBLEM:  As you open the Graphical View the record didn't get
  the updates from the Work Order
  Environment:
  App Server  IBM WebSphere Application Server 8.5.5.9
  Version  Tivoli's process automation engine
  7.6.0.9-IFIX20180724-1144 Build 20171127-0100 DB Build V7609-45
  HFDB Build HF7609-06IBM TPAE Integration Framework 7.6.0.9
  Build 20171127-2330 DB Build V7609-32IBM Maximo Asset
  Management Scheduler Plus 7.6.7.0 Build 20171127-0100 DB Build
  V7670-01IBM Maximo Asset Management Scheduler 7.6.7.0 Build
  20171127-0100 DB Build V7670-56 HFDB Build HF7670-17IBM Maximo
  Asset Management Work Centers 7.6.0.3 Build 20171121-0723 DB
  Build V7603-175
  Server OS  Windows Server 2012 R2 6.3
  Server DB  DB2/NT64 10.5 (SQL10058)
  (c) Copyright IBM Corp. 2017
  Steps to Reproduce
  - Go to Work Order and Add one work Order and one Task over it
  duration 2 hours and set Schedule Start and Schedule Finish
  dates
  - Add at the resource side a line for resource (Craft or Crew
  Type) 2 hours
  - Add the second line at resource and now associate with the
  task same resource (Craft or Crew Type) 2 hours
  - Now go to Graphical Scheduling and create a new record
  - Setup the Project name, Calendar and Shift
  - Setup a Work Query to bring the Work Order that you created
  - At the More Information tab make sure to check the Refresh
  When Opening Gantt View?
  - Move back to the Work Order and Make a change at Description
  and Duration of the Work Order
  - Back to Graphical Scheduling and open the record
  PROBLEM: As you open the Graphical View the record didn't get
  the updates from the Work Order
  EXPECT RESULT: As the Refresh when open is checked once the
  user open the Graphical View without make any change on the
  record that should be with latest updates.
  Notes: If the user Ford the Refresh it will bring the changes.
  

Local fix

• Perform the Refresh action manually
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Scheduling application.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * GS - AS YOU OPEN THE GRAPHICAL VIEW THE RECORD DIDN'T GETTHE *
  * UPDATES FROM THE WORK ORDER                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This issue is only applicable to Maximo 7.6.0.9, as it is not
  reproducible in TPAE 7.6.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R767 PSY

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