IJ08484: 'SELECT LANGUAGE' OPTION DOESN'T WORK IN LOGIN PAGE, THE WELCOMEPAGE AND ENTIRE MAXIMO MENU IS NOT TRANSLATED

APAR status

• Closed as program error.

Error description

• Problem Title
  =============
  'Select Language' option doesn't work in login page, the welcome
  page and entire Maximo menu is not translated
  
  Problem details:
  =================
  On a multi-language environment, on login page when changing the
  language to a secondary language, still can be seen the labels
  in EN.
  Also the user will be logged in EN mode (primary language)
  instead of selected secondary language.
  
  Application
  ========
  Maximo UI - Welcome page
  
  L2 ACTION TAKEN
  ==================
  - tested and reproduced the same behavior on a local Maximo 761
  + Spanish as secondary language
  - checked login.jsp and confirmed that there is a syntax error
  in the script related to function selectLanguage(). The error
  can be seen on the following line, the last parenthesis is not
  on the same line and it is not taken in consideration:
  var username = document.getElementById("<%=userFieldName%>
  ");
  
  
  STEPS TO REPRODUCE:
  =====================
  1. Open Maximo url
  2. On Login page from 'Select Language' option select a
  secondary language, e.g. Espanol
  3. ISSUE: All labels from login page are not translated.
  Moreover, after pressing "Sign In" button, entire Maximo menu is
  still in English.
  
  Customer Product Version #
  ========================
  App Server IBM WebSphere Application Server 9.0.0.7
  Version Tivoli's process automation engine 7.6.1.0 Build
  20180718-1141 DB Build V7610-83
  IBM Maximo Asset Management Work Centers 7.6.0.4 Build
  20180712-1824 DB Build V7604-119
  IBM TPAE Integration Framework 7.6.1.0 Build 20180717-1722 DB
  Build V7610-02
  IBM TPAE OS/REST Framework 7.6.1.0 Build 20180718-1141 DB Build
  V7610-38
  IBM Maximo Asset Management 7.6.1.0 Build 20180718-1141 DB Build
  V7604-01
  IoT Connection Utility 7.6.0.1 Build 20180709-1524 DB Build
  V7601-02
  Server OS Windows Server 2012 R2 6.3
  Server DB DB2/NT64 11.1 (SQL11010)
  

Local fix

• - Open login.jsp with a text editor and correct the syntax
  error related to function selectLanguage().
  The error can be seen on the following line, the last
  parenthesis is not on the same line and has some blank spaces:
  
  var username = document.getElementById("<%=userFieldName%>
  ");
  
  The above line should look like this:
  var username = document.getElementById("<%=userFieldName%>");
  
  - Save login.jsp file and rebuild/redeploy ear file.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A/                                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * there is a bug when I selected other language in the login   *
  * page                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• fixed in the login.jsp
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

     UP