APAR status
Closed as program error.
Error description
Description: In a BROS environment a userid which contains a "\" character will have authentication error thrown when attempting to run a report. Process Flow. User EMEA\MAXUSER logs in Maximo UI JVM. Executes a report. Maximo puts an entry in MAXTOKEN table as EMEA\MAXUSER and forwards the request to RPT JVM. RPT JVM authenticates the user against MAXTOKEN table but checks for the userid EMEA\\MAXUSER which it will not find and request fails with unauthenticated error. STEPS TO REPRODUCE: Configuration of a BROS server is required Enablement of a userid that contains a "\" is required therefore likely best to have LDAP authentication for the Maximo instance so an AD user can be created that contains this "\" PRODUCT VERSION: Maximo Asset Management 7.6.0.6
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users who run report and have a "\"(backslash) character * * in USERID. * **************************************************************** * PROBLEM DESCRIPTION: * * If a user have "\"(backslash) character in USERID, then * * running any report will error. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: |relase\fix pack | Release 7.6.1.2
Temporary fix
Comments
APAR Information
APAR number
IJ07716
Reported component name
BIRT INTEG-SYST
Reported component ID
5724R46B2
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-10
Closed date
2019-11-06
Last modified date
2019-11-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BIRT INTEG-SYST
Fixed component ID
5724R46B2
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
10 April 2023