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IJ07408: ERRORS BMXAA4590E BMXAA4673E PREVENTS MATERIAL LINE DELETION ON WMATL STATUS WO

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    When a Material with current balance 0 is added to a Work Order
    and approved, the status will change to WMATL. This is normal.
    When attempting to delete the Material line and saving the
    record, the WO will remain in WMATL status and will not change
    status to APPR and error messages are displayed. This only
    occurs when the user has a Time Zone
    (Alaska) selected in Default Information.
    APPLICATION AFFECTED
    WO Tracking application
    STEPS TO REPRODUCE
    1) Go to Default Information, set timezone to Alaska.
    2) Logout and Login.
    3) Go to Administration--> Organiations--> Filter for EAGLENA.
    4) Click on Work Order options on the left menu--> Edit work
    rules--> ensure all options are ticked for the WMTAL Status.
    5) Click on Work Order options on the left menu--> Other
    Organisation options--> ensure "Ignore storeroom availability
    for work order status?" checkbox is not checked.
    6) More actions menu--> Inventory options--> Inventory Defaults
    -> Disallow Negative Balance (For Negative Current Balance).
    7) Go to Work order Tracking--> Create a new WO--> Choose Work
    type (CM), Location (SAN101).
    8) Go to Plans tab--> Materials sub tab--> New Row--> Choose
    item (MOT10), Storeroom (CENTRAL)
    9) Select Action Change Status to APPR--> Status will now
    change to WMATL.
    10) Attempt to Delete the Material Line.
    The bellow errors will be displayed.
    BMXAA4590E - Could not change Work Order 1838 status to APPR.
    BMXAA4673E - The status change date cannot be earlier than the
    date of the last status change.
    Notes: If the Time zone is not set, the error does not occur as
    the material line is deleted successfully and the WO status
    changes to APPR.
    The error message seems to be related to a mismatch related to
    the time when the background status change should be executed.
    When there is no Time Zone selected, there is no check
    performed in the code so no error is displayed.
    CURRENT ERRONEOUS RESULT
    The material line cannot be deleted due to the errors mentioned
    above and the record remains in WMATL Status.
    EXPECTED RESULT:
    Record should move to APPR after the line is deleted and WO is
    saved.
    PRODUCT VERSION:
    Maximo Asset Management 7.6.0.8-IFIX20170914-1342 and
    7.6.0.8-IFIX20171129-1521
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERRORS BMXAA4590E BMXAA4673E PREVENTS MATERIAL LINE DELETION *
    * ON WMATL STATUS WO WHEN DIFFERENT TIME ZONE INVOLVED         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    		 | Release 7.6.1.1 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07408

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-28

  • Closed date

    2018-10-08

  • Last modified date

    2018-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
08 October 2018