IJ07408: ERRORS BMXAA4590E BMXAA4673E PREVENTS MATERIAL LINE DELETION ON WMATL STATUS WO

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  When a Material with current balance 0 is added to a Work Order
  and approved, the status will change to WMATL. This is normal.
  When attempting to delete the Material line and saving the
  record, the WO will remain in WMATL status and will not change
  status to APPR and error messages are displayed. This only
  occurs when the user has a Time Zone
  (Alaska) selected in Default Information.
  APPLICATION AFFECTED
  WO Tracking application
  STEPS TO REPRODUCE
  1) Go to Default Information, set timezone to Alaska.
  2) Logout and Login.
  3) Go to Administration--> Organiations--> Filter for EAGLENA.
  4) Click on Work Order options on the left menu--> Edit work
  rules--> ensure all options are ticked for the WMTAL Status.
  5) Click on Work Order options on the left menu--> Other
  Organisation options--> ensure "Ignore storeroom availability
  for work order status?" checkbox is not checked.
  6) More actions menu--> Inventory options--> Inventory Defaults
  -> Disallow Negative Balance (For Negative Current Balance).
  7) Go to Work order Tracking--> Create a new WO--> Choose Work
  type (CM), Location (SAN101).
  8) Go to Plans tab--> Materials sub tab--> New Row--> Choose
  item (MOT10), Storeroom (CENTRAL)
  9) Select Action Change Status to APPR--> Status will now
  change to WMATL.
  10) Attempt to Delete the Material Line.
  The bellow errors will be displayed.
  BMXAA4590E - Could not change Work Order 1838 status to APPR.
  BMXAA4673E - The status change date cannot be earlier than the
  date of the last status change.
  Notes: If the Time zone is not set, the error does not occur as
  the material line is deleted successfully and the WO status
  changes to APPR.
  The error message seems to be related to a mismatch related to
  the time when the background status change should be executed.
  When there is no Time Zone selected, there is no check
  performed in the code so no error is displayed.
  CURRENT ERRONEOUS RESULT
  The material line cannot be deleted due to the errors mentioned
  above and the record remains in WMATL Status.
  EXPECTED RESULT:
  Record should move to APPR after the line is deleted and WO is
  saved.
  PRODUCT VERSION:
  Maximo Asset Management 7.6.0.8-IFIX20170914-1342 and
  7.6.0.8-IFIX20171129-1521
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERRORS BMXAA4590E BMXAA4673E PREVENTS MATERIAL LINE DELETION *
  * ON WMATL STATUS WO WHEN DIFFERENT TIME ZONE INVOLVED         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  		 | Release 7.6.1.1 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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