IBM Support

IJ07144: MAP DOES NOT REFRESH WHEN NAV BAR IS NOT ACTIVE

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APAR status

  • Closed as program error.

Error description

  • Steps to replicate:
    1) Go to the System properties applicaiton
    2) Change the Value of the Sysytem property:
    mxe.webclient.systemNavBar to 0
    3) Apply changes and do a live refresh
    4) Sign out and sign in (notice the Navigation bar on left will
    be gone)
    5) Go to the Asset Applicaiton
    6) Bring up and asset and then click on the map tab
    7) Bring up the console application (click F12)
    8) On the map, try to zoom in by clicking the + sign
    Results: Notice on every second zoom, you will receive an
    exception in the Animation Handler, and the Map will not load /
    refresh
    Expected Results: Map should refresh as normal
    Version: TPAE 7.6.0.9
    

Local fix

  • Click in the Map to push a refresh
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users of Maximo Spatial                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MAP DOES NOT REFRESH WHEN NAV BAR IS NOT ACTIVE              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • the correct function was implemented.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07144

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-15

  • Closed date

    2018-07-11

  • Last modified date

    2018-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
11 July 2018