IBM Support

IJ06973: REFRESH WHEN OPENING GANTT VIEW OPTION IN GRAPHICAL ASSIGNMENT DOES NOT WORK.

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APAR status

  • Closed as program error.

Error description

  • In Graphical Assignment when additional work orders meet the
    criteria for the Work Query of the Work List, they are not
    automatically brought into the Work List even when the Refresh
    When Opening Gantt View check box is selected. The Work List
    must be manually refreshed to bring in the new work orders.
    
    STEPS TO REPRODUCE:
    
    We will need a work order to test with.
    
    1. Create a new work order, add asset and target start and
    finish date, duration.
    
    2. Move to plans tab add a task and a craft associated to that
    task.
    
    3. Create a new graphical assignment record add the work order
    created, move to the more information tab and place a check
    mark in the refresh when opening gantt view check box.
    
    4. Open the work view tab and you can see the one craft that
    was planned for on the work order.
    
    5. Move back to the work order tracking application and
    duplicate the same work order created before, confirm that the
    craft and task are on the work order.
    
    6. Move back to the GA application and open the work view tab,
    notice that the new work order does not show, a manual
    refresh of the record must be done  for it to update.
    
    EXPECTED RESULTS:
    
    That the Graphical Assignment application would have updated
    based on the setting being selected.
    
    PRODUCT VERSION:
    
    Maximo 7.6.0.9 with Scheduler 7.6.7
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo scheduler                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Graphical Assignment when additional work orders meet the *
    * criteria for the Work Query of the Work List, they are not   *
    * automatically brought into the Work List even when the       *
    * Refresh                                                      *
    * When Opening Gantt View check box is selected. The Work List *
    * must be manually refreshed to bring in the new work orders.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixpack  Release 7.6.1.1 of Base Services (Scheduler   *
    * 7672)or request an interim fix                               *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.6.1.1 of Base
    Services(Scheduler 7672)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ06973

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-08

  • Closed date

    2018-09-11

  • Last modified date

    2018-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R767 PSY

       UP

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Document Information

Modified date:
11 September 2018